Job Summary:

We are seeking an experienced Export Sales Manager to drive international business growth and expand the organization's global market presence. The ideal candidate will have a strong background in international sales, export business development, key account management, and channel partner management within the manufacturing industry.

The role involves identifying new overseas business opportunities, managing international distributors and customers, developing export strategies, negotiating commercial agreements, coordinating cross-functional teams, and ensuring seamless execution of export operations. The candidate should possess excellent knowledge of international trade practices, export documentation, logistics, pricing strategies, and global market development.

Key Responsibilities:

International Business Development:

- Identify and develop new international markets across APAC, Middle East, Europe, Africa, and North America.

- Develop and execute export sales strategies to achieve revenue and profitability targets.

- Generate new business through distributors, channel partners, OEMs, EPC companies, and direct customers.

- Build long-term relationships with international clients and key stakeholders.

- Conduct market research to identify emerging business opportunities and competitive trends.

Export Sales & Account Management:

- Manage the complete export sales cycle from lead generation to order closure.

- Handle strategic international key accounts and ensure high customer satisfaction.

- Prepare techno-commercial proposals, quotations, pricing strategies, and contract negotiations.

- Drive repeat business by maintaining strong customer relationships.

- Achieve monthly, quarterly, and annual export sales targets.

Distributor & Channel Management:

- Appoint, develop, and manage overseas distributors, dealers, and channel partners.

- Evaluate distributor performance and implement business growth initiatives.

- Conduct regular business reviews with international partners.

- Support partners with product training, sales enablement, and marketing initiatives.

Customer Relationship Management:

- Act as the primary point of contact for international customers.

- Understand customer requirements and coordinate with internal teams for timely execution.

- Resolve customer concerns related to pricing, delivery schedules, quality, and technical support.

- Ensure high levels of customer retention and business expansion.

Export Operations & Documentation:

- Coordinate with supply chain, production, logistics, and finance teams for timely order execution.

- Manage export documentation including Commercial Invoice, Packing List, Certificate of Origin, Bill of Lading, Letter of Credit (LC), Shipping Bills, and Customs documentation.

- Ensure compliance with international trade regulations, export policies, and country-specific requirements.

- Work closely with freight forwarders, customs agents, and logistics partners.

Cross-Functional Collaboration:

- Collaborate with Manufacturing, Production Planning, Procurement, Quality, and Finance teams to ensure smooth order fulfillment.

- Coordinate production schedules based on customer delivery commitments.

- Support new product launches and international market expansion initiatives.

- Work closely with marketing teams to develop international promotional campaigns.

Market Intelligence:

- Monitor competitor activities, pricing trends, and market developments.

- Analyze export performance and prepare sales forecasts and business reports.

- Participate in international exhibitions, trade fairs, customer meetings, and business conferences.

- Identify opportunities for product diversification and market penetration.

Required Skills:

- 5+ years of experience in Export Sales or International Sales within the Manufacturing industry.

- Proven track record of achieving international sales targets.

- Strong knowledge of export business processes and international trade regulations.

- Experience handling distributors, channel partners, OEMs, and global customers.

- Expertise in international contract negotiation and commercial discussions.

- Excellent communication, presentation, and stakeholder management skills.

- Strong analytical and business development capabilities.

- Willingness to travel internationally based on business requirements.

Technical Skills:

- International Sales & Business Development

- Export Sales Management

- Global Market Expansion

- Export Documentation

- International Trade Compliance

- INCOTERMS 2020

- Letter of Credit (LC)

- Export-Import (EXIM) Procedures

- Customs & DGFT Regulations

- Freight & Logistics Management

- Shipping Documentation

- Distributor & Channel Management

- Key Account Management

- CRM Tools (Salesforce, Zoho CRM, Microsoft Dynamics CRM, HubSpot)

- ERP Systems (SAP SD, SAP ERP, Oracle ERP, Microsoft Dynamics 365)

- Sales Forecasting & Pipeline Management

- Pricing & Commercial Negotiation

- Microsoft Excel (Advanced), PowerPoint, Power BI

- Sales Reporting & Business Analytics

- Market Research & Competitive Analysis

Preferred Experience:

- Experience in Engineering, Industrial Products, Automotive Components, Electrical Equipment, Industrial Machinery, Chemicals, Metals, or Process Manufacturing.

- Exposure to handling customers across multiple international geographies.

- Experience working with distributors and channel sales models.

- Knowledge of foreign exchange, export incentives, and international payment terms.

Qualifications:

- Bachelor's degree in Engineering, Business Administration, International Business, Commerce, or a related discipline.

- MBA in International Business, Marketing, or Sales will be an added advantage.

Experience:

Minimum 5 years of experience in Export Sales, International Business Development, or Global Sales within the manufacturing sector, with strong expertise in international customer acquisition, export operations, distributor management, and global market expansion.