Manager - Employee Transportation Services

Description:

About the job:

We are looking for a seasoned professional in Employee Transportation Services to lead and scale our corporate mobility operations.

This is a hands-on leadership role for someone with deep domain expertise in ETS, strong vendor management skills, and a track record of growing revenue while ensuring operational excellence and safety compliance.

Experience: 10-15 years in mobility / corporate transport industry (min 510 years in ETS)

What you will do:

- Build and execute a growth strategy for NCR, targeting tech parks, industrial clusters, and GCC hubs.

- Lead RFPs/RFQs, route-level pricing, and margin governance to drive profitable growth.

- Own end-to-end operational excellence, ensuring >99% on-time performance and zero critical failures.

- Build a strong fleet vendor ecosystem aligned with safety and compliance standards.

- Ensure 100% GPS compliance and safety protocols, including female safety.

- Manage client relationships, drive structured governance, and improve retention.

- Lead a team of ETS coordinators, fostering execution discipline and accountability.

Who we are looking for:

- Proven experience in corporate employee transportation services with 24x7 operations exposure.

- Strong P&L ownership, operational and commercial acumen.

- Hands-on in vendor management, route planning, and statutory compliance.

- Experienced in sales + operations leadership, driving both growth and service excellence.

- Ability to implement system-led operations, data-driven reporting, and SLA governance