Manager - eCommerce/International Marketplace

Description: We are seeking a highly experienced E-commerce Manager to lead and scale our international marketplace operations across platforms such as Amazon Global, Walmart, eBay, Noon, Alibaba, and others. The ideal candidate will have a strong background in cross-border e-commerce, marketplace management, digital operations, and revenue growth across multiple geographies.

Key Responsibilities:

Marketplace Management & Expansion:

- Manage day-to-day operations across international marketplaces (Amazon Global, Walmart, eBay, etc.).

- Identify, evaluate, and onboard new marketplace opportunities to expand global reach.

- Ensure smooth product listing, pricing, promotions, and catalog optimization for each market.

- Develop marketplace-specific strategies to maximize visibility, traffic, and conversions.

Sales Growth & Performance Optimization:

- Own P&L for international e-commerce business.

- Analyze marketplace insights, sales trends, competitor performance, and customer behavior.

- Implement strategies for revenue growth, cost optimization, and profitability.

- Drive category expansion through new product opportunities and assortment planning.

Operations, Logistics & Compliance:

- Coordinate with logistics partners for cross-border shipping, customs clearance, and inventory management.

- Ensure compliance with marketplace regulations, taxation norms, and product certifications across regions.

- Oversee order fulfillment, returns management, and customer satisfaction metrics.

Marketing & Brand Visibility:

- Plan and execute digital marketing campaigns within marketplace ecosystems (AMS, Walmart Ads, eBay Ads, etc.).

- Optimize SEO/SEM for product listings and brand stores to improve rankings and discoverability.

- Monitor reviews, ratings, and customer feedback; drive initiatives to enhance brand reputation.

Team & Stakeholder Management:

- Lead a team of marketplace executives, content specialists, and analysts.

- Collaborate closely with product, supply chain, finance, and marketing teams for smooth operations.

- Work with global marketplace account managers to unlock platform-level growth opportunities.

Required Qualifications & Skills:

- Minimum 7 years of experience in e-commerce marketplace management, preferably in international markets.

- Strong understanding of global e-commerce platforms, marketplace algorithms, operations, and compliance.

- Proven track record of scaling marketplace revenue and managing P&L.

- Experience in cross-border logistics, international taxation, and global trade regulations.

- Proficient in data analytics, forecasting, and business intelligence tools.

- Strong negotiation skills and the ability to manage external partners.

- Excellent communication, leadership, problem-solving, and project management abilities.

Preferred Qualifications:

- Experience working in multinational retail, consumer goods, or lifestyle brands.

- Knowledge of Amazon Brand Registry, EBC/A+, and marketplace API integrations.

- MBA or equivalent degree in Marketing, International Business, or related field.