Manager/Director - Store Operations

Manager/Director - Store Operations

Responsibilities:

- Manage and supervise store staff, including hiring, training, and performance evaluations

- Develop and implement operational policies and procedures to optimize store performance

- Monitor and analyze store metrics to identify areas for improvement and implement necessary changes

- Ensure compliance with company standards and regulations

- Maintain inventory levels and coordinate with suppliers to ensure timely delivery of products

- Handle customer inquiries and complaints, providing exceptional customer service

- Collaborate with other departments, such as sales and marketing, to develop strategies for increasing store revenue

- Conduct regular store audits to ensure adherence to operational guidelines

- Stay updated with industry trends and best practices to enhance store operations

Requirements:

- Proven experience as a Store Operations Manager or similar role

- Strong leadership and management skills

- Excellent organizational and multitasking abilities

- Exceptional problem-solving and decision-making skills

- Knowledge of retail operations and industry trends

- Proficient in using computer systems and software relevant to store operations

- Outstanding communication and interpersonal skills

- Ability to work in a fast-paced and dynamic environment