Digital Adoption Platform - Manager Key Responsibilities: Content Creation: - Develop high-quality, engaging informative digital content including tutorials, guides (some role specific), and walkthroughs to support users in navigating our software platforms, leveraging pre-existing content and knowledge from software SME's. User Experience Enhancement via Web Analytics: - Utilise Microsoft Clarity and PowerBI to view usage metrics and insights, helping to understand user behaviour and improve the digital adoption process. - Continuously improve the end-user experience by identifying pain points and providing solutions through effective digital adoption strategies. - Leverage PowerBI to analyse and visualize data, providing actionable insights to enhance user experience and adoption strategies. Training and Support: - Conduct regular training sessions and provide ongoing support to a small community of Digital Adoption Product content creators to ensure proficiency (including live demos, webinars and hands-on workshops). - Provide continuous support [through a dedicated helpdesk or support team] to address any issues or questions users may have. Superuser of VisualSP: - Become an expert in using VisualSP to create and manage digital adoption content. Other Details: Location: New Delhi Notice Period: 1 month max

Delhi NCR

Manager - Digital Adoption Platform 

Job Description for Manager - Digital Adoption Platform  in TALENT INTEGRATORS (OPC) PRIVATE LIMITED in  Delhi NCR for (5-10) years of experience. Apply Now!