Manager - CRM Experience : 6 - 9 years Job Responsibility : - Responsible for building and managing a healthy relationship with channel partners and clients. - Develop new customers by finding new ways to reach them, asking for referrals, giving satisfying answers to customers, creating trust, and leading by values of the company. - Ensure the CRM system is acting as an effective sales funnel - Conceptualize & implement marketing techniques that will drive new customers - Set customer retention marketing strategies. - Plan and manage marketing campaigns across multiple channels. - Engage in customer relationship management to carry out surveys - Coordinating with internal teams and the customer to ensure successful project closure - Build positive and productive relationships with clients for business growth. - Prepares and completes action plans. - Implements production, productivity, quality, and customer-service standards - Ensure that client requests are handled timely and accurately. - Maintain up-to-date knowledge about company products and services. - Preparing & sharing the reports on time - Maintain the client database - Maximizes customer operational performance by providing help desk resources and technical advice - Can lead a team Skills : - Must be quick, energetic, willing to learn and deliver the objective of the company - Ability to communicate and negotiate with clients - Excellent written and verbal communication. - Good interpersonal skills. - Expertise -Client handling and Negotiations - Technical Expertise

Surat

Gujarat

Manager - CRM - Retail/Automobile/Manufacturing Firm 

Job Description for Manager - CRM - Retail/Automobile/Manufacturing Firm  in Ready2hire Recruitment Consultant in  Surat Gujarat for (6-9) years of experience. Apply Now!