Manager - Credit Control

Description:

Job Title: Manager - Credit Control / Accounts Receivables

Location: Mumbai

Experience: 10+ years in credit evaluation and control, with at least 35 years in a Managerial role

Job Purpose:

To lead and manage the Credit evaluation and control function, ensuring timely collection of

receivables, minimizing credit risk, and maintaining healthy cash flow while supporting business

growth and customer relationships

Key Responsibilities:

1. Team management & Governance

- Lead and manage a team of experienced credit controllers across head office and regional offices

- Define and implement credit control procedures (Credit limits, policies) and strategies to manage the divisional credit exposure

- Establish governance mechanisms and define KPIs for performance monitoring of the credit evaluation and control function

2. Cash Flow & Financial Coordination

- Liaise with the finance function to ensure healthy cash flow for the division, while driving:

i. ROCE and working capital optimization

ii. Receivables forecasting accuracy

iii. Reduction in DSO (Days Sales Outstanding)

3. Reporting & Analytics

- Define and maintain dashboards and reports for leadership, RSMs, and ZSMs to enable data-driven decision-making

- Publish relevant reports and factsheets as per leadership requirements, including:

- Collection performance summaries, Aging analysis, Exception reports

4. Operational Oversight

- Coach and support the credit evaluation and control team in managing day-to-day activities using the Accounts Receivable solution

- Expedite collection of doubtful debts through a defined escalation workflow and timely exception handling