Collections Manager Job Role & Responsibilities: Collections Strategy: - Develop and implement effective collection strategies for unsecured loans and LAP portfolios. - Monitor and analyze collection trends, adjusting strategies to optimize recovery rates. Team Management: - Lead, train, and mentor a team of collection agents and executives, ensuring adherence to company policies and regulatory guidelines. - Set performance goals and regularly review the performance of the collection team. Portfolio Management: - Manage and oversee the collection activities for the unsecured and LAP portfolios in South India. - Ensure timely and effective collection of overdue payments, minimizing delinquency rates. Customer Interaction: - Handle escalated cases and interact directly with customers to negotiate repayment terms. - Maintain a customer-centric approach while ensuring the company's financial interests are protected. Compliance: - Ensure all collection activities comply with applicable laws and regulations, including RBI guidelines. - Maintain accurate records of all collections efforts and communications. Reporting: - Prepare and present regular reports on collection performance, including recovery rates, delinquency trends, and team performance. - Provide insights and recommendations to senior management based on data analysis. Regional Focus: - Focus on collections in Karnataka and other South Indian states, leveraging local knowledge and language skills. - Engage with local stakeholders and customers, ensuring effective communication in Kannada. Key skills and Experience: - Minimum of 5-7 years of experience in collections, with a focus on unsecured loans and LAP. - Fluency in Kannada is mandatory; proficiency in other South Indian languages is a plus. - Prior experience working in South India, with a strong understanding of the local culture and market dynamics. - Bachelor's degree in finance, business, or a related field. A master's degree or relevant certifications is preferred. - In-depth knowledge of regulatory requirements and industry best practices in collections.

Bangalore

Manager - Collections - BFSI 

Job Description for Manager - Collections - BFSI  in Virtuous Advisors and Resources Pvt. ltd. in  Bangalore for (5-7) years of experience. Apply Now!