
Job Description:
We are looking for a highly driven Client Servicing Manager who understands the Indian creator ecosystem and thrives in a fast-paced, execution-focused environment. This is a high-ownership role involving client servicing, influencer strategy, creator management, and end-to-end campaign execution. Someone who enjoys building campaigns, understanding brands, working closely with creators, following internet trends, and taking complete ownership of campaign delivery.
Key Responsibilities:
- Act as the primary SPOC for assigned brands and campaigns.
- Understand client briefs and translate them into actionable influencer marketing strategies.
- Develop influencer plans covering content direction, creator shortlisting, budgeting, negotiations, and platform recommendations.
- Lead end-to-end influencer campaigns across Instagram, YouTube, and other digital platforms.
- Manage timelines, approvals, deliverables, and campaign execution.
- Coordinate effectively between clients, creators, and internal teams.
- Build and maintain strong client relationships through confident and proactive communication.
- Stay updated on creator trends, emerging influencers, viral content, and culturally relevant opportunities.
- Handle creator commercials, negotiations, timelines, revisions, and deliverables.
- Identify relevant creators and opportunities based on campaign objectives.
- Maintain campaign trackers and ensure clear execution visibility across teams.
Requirements:
- 4 - 8 years of experience in Influencer Marketing, Creator Marketing, Digital Marketing, or a Digital Agency environment.
- Strong understanding of Instagram, YouTube, and the Indian creator ecosystem.
- Hands-on experience independently developing influencer plans and executing campaigns.
- Strong client servicing, communication, negotiation, and stakeholder management skills.
- Ability to manage multiple campaigns simultaneously in a fast-paced environment.
- Strong ownership, problem-solving, and execution capabilities.
- Willingness to stretch during campaign-heavy periods when required.
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