Manager - Client Servicing

Job Summary:

The ideal candidate will have strong event planning skills, experience managing Profit & Loss (P&L) for events, and a knack for enhancing client satisfaction through exceptional service and upselling.

Key Responsibilities:

- Build lasting client relationships and drive upselling opportunities.

Event Strategy & Execution:

- Manage P&L statements to maintain budget control and meet financial goals.

Client Service Excellence:

- Resolve client issues professionally to maintain satisfaction and retention.

Performance Analysis:

- Compile reports to assess KPIs, identify trends, and recommend improvements.

Qualifications:

- Proven experience in managing P&L for events and identifying upselling opportunities.

- Strong leadership, communication, and problem-solving skills.

- Ability to multitask and meet deadlines in a fast-paced environment.