Manager - Client Onboarding - SaaS

Responsibilities:

1. Provide a Positive Onboarding Experience: Create a welcoming and positive onboarding experience for all new contract hires, ensuring they feel valued and excited about joining our organization.

2. Expert in I-9 Verification: Demonstrate expertise in I-9 Verification and I-9 Re-verification processes to ensure compliance with legal requirements.

3. ATS and Background Vendors: Utilize experience with Applicant Tracking Systems (ATS) and a variety of third-party background vendors to manage candidate data efficiently.

4. Compliance Requirements Audits: Conduct compliance requirements audits for job roles and client specifications, ensuring adherence to all necessary standards.

5. Close Communication: Maintain close and open communication with candidates throughout all onboarding channels, including phone calls, emails, and in-person interactions, to address their questions and concerns promptly.

6. Professional and Enjoyable Experience: Ensure an overall professional and enjoyable experience for incoming contractors, making them feel supported and empowered from the start.

7.Collaborate with Internal Teams: Work closely with internal teams to prepare for onboarding and ensure cross-functional collaboration to streamline the process.

8. Accurate Data Inputs: Crosscheck and verify accurate data inputs in systems to maintain data integrity throughout the onboarding process.

9. Provide Information to New Hires: Furnish new hires with essential details about their first day at the assigned client, including manuals, guidelines, timecard access, and passwords, as needed.

10. Smooth Transition to Engagement: Organize a seamless transition from onboarding to the engagement phase, ensuring new hires are well-prepared for their roles at the contracting client.