About the job:

- We are an HR Consulting organisation specialising in partnering with MSMEs and startups to address their HR challenges.

- Our diverse team, with backgrounds in HR, psychology, design, content, social media, and IT, collaborates to provide innovative hybrid solutions.

- To grow these businesses, we are looking for experienced Client Engagement Managers.

Work Location:

This is an on-site role.

Candidates are expected to work from: Delhi Hauz Khas

Responsibilities:

Candidate Sourcing and Assessment:

- Utilise various sourcing methods to identify and attract potential candidates.

- Conduct comprehensive candidate assessments, including interviews, skills evaluations, and reference checks.

- Should have actionable knowledge of different job portals.

Screening And Evaluation:

- Conduct initial screenings to assess candidate suitability for specific roles.

- Evaluate resumes, applications, and cover letters to identify qualified candidates.

Interview Coordination:

- Facilitate and coordinate interviews between candidates and clients.

- Gather and provide feedback to both candidates and clients to ensure a positive

- Recruitment Experience.

- Negotiation And Offer Management

- Manage salary negotiations and offer discussions between clients and candidates.

- Ensure a smooth transition from offer acceptance to the onboarding process.

- Market Research And Industry Knowledge

- Stay abreast of industry trends, competitor activities, and market changes to inform recruitment strategies.

Collaboration with Team Members:

- Work collaboratively with colleagues to share candidate leads, insights, and market knowledge.

- Participate in team meetings to strategize and optimise recruitment processes.

Performance Metrics:

- Meet and exceed key performance indicators (KPIs) Client Account Management and Engagement:

- Build and manage strong relationships with key client stakeholders through regular communication and support.

- Understand client requirements and ensure timely, high quality delivery across all recruitment mandates.

- Resolve client queries and escalations with maturity while maintaining smooth coordination throughout the hiring cycle.

Requirements:

- Looking 5+ more years of experience in end to end recruitment and client account management.

- Strong background in working with recruitment firms and managing multiple client accounts.

- Proven experience in sourcing, screening, interview coordination, negotiation, and offer management.

- Excellent written and verbal communication skills for client and candidate interactions.

- Strong organisational and time management abilities with a structured working style.

- Proactive, relationship driven, and capable of handling client escalations with maturity.

- Ability to thrive in a performance focused environment with consistent delivery on KPIs.

- Strong market awareness and ability to analyse trends to improve hiring strategies.

- Resilient, adaptable, and able to manage high pressure timelines across multiple mandates