Manager - Business Development - Logistics/Freight Forwarding

Sales & Business Development:

- Responsible for execution of sales plan and achieve the sales target assigned.

- Analyse and understand customer's requirement and offer them best solutions to meet their requirement.

- Responsible for timely submission of technically and commercially viable proposals/quotations for all enquiries received.

- Conducting research about the clients background, turnover, strengths, weakness, products through online/offline information.

- Maintain long term relationship with old and current customers to generate additional revenue for the organization.

- To work closely with the Sales Head to drive the organizations growth, product development and geographical spread.

- Conduct basic marketplace intelligence and research to map business potential of existing customers as wells identify new customers.

- Participate in identifying corporate sales planning and strategies.

- Identify and enlarge Targeted Customer Base and Industry.

Customer Relations:

- Develop strong customer relationships through regular visits or timely response to their queries.

- Ensure service quality feedback on a monthly basis and implement corrective actions to ensure customer stickiness/ retention.

- Work in coordination with Pricing/ Procurement team to provide best possible quote to customers as well as secure good margin for the company too.

- Ensure timely redressal of pre & post sales customer queries, grievances and escalate issues whenever required.

- Ensure regular visit to all key customer to maintain smooth relationship.

Total Experience: 5 - 10 years