We are looking for Business Development professionals who have extensive experience working with an e-commerce aggregator, specifically in the shipping and logistics platform.

Role Summary:

You are an entrepreneurial and results-driven Business Development Manager, crucial to powering the next wave of India's e-commerce revolution. You will identify high-potential Direct-to-Consumer (D2C) brands and technology-driven e-retailers, architecting and selling tailored logistics platforms that integrate fulfillment, sophisticated last-mile delivery, and best-in-class reverse logistics. This is a high-stakes, target-driven role demanding a fusion of relentless hunting, solution engineering expertise, and financial acumen to drive profitable market expansion.

Location: [Bengaluru, India]

Detailed Responsibilities and Expected Outcomes

Pillar I: Strategic Acquisition and Commercial Closure

- Execute strategic sales plans to achieve and exceed rigorous monthly/quarterly targets for new client acquisition and shipment volume.

- Identify, qualify, and develop new business opportunities for B2C e-commerce and SME services through aggressive lead generation, networking, and consistent outbound sales activities, including cold calling.

- Manage the end-to-end sales cycle, from lead qualification to onboarding, focusing on securing profitable, long-term commercial agreements.

- Negotiate commercials and terms & conditions, ensuring all closed deals maintain pre-defined Gross Profit per Shipment (GPS) thresholds.

Pillar II: Solution Consulting and Client Success

- Deeply analyze potential client requirements in fulfillment, and returns management, providing customized business solutions that improve operational efficiency and enhance customer experience.

- Present compelling business proposals that clearly articulate the technological advantages and measurable ROI of integrating our platform (WMS/TMS) with the client's operations.

- Proactively manage and expand the Share of Wallet (SOW) of existing accounts through targeted upsell of new products, cross-sell of warehousing services, and expansion into new verticals or territories.

Pillar III: Operational Accountability and Market Intelligence

- Serve as the single point of contact between external clients and internal operational teams (Logistics, Fulfillment, Finance) to streamline service execution and swiftly resolve any operational gaps or complaints.

- Prepare and present detailed sales reports, forecasts, and performance reviews, accurately tracking metrics like pipeline velocity and order accuracy rates.

- Stay updated with industry trends, competitor activities (pricing, promotions), and emerging D2C segments to inform strategic sales positioning.

Essential Qualifications and Technical Acumen

Minimum Experience and Education:

- Experience: 3+ years of documented success in B2B/B2C solution sales, specifically within the shipping, logistics, supply chain, or e-commerce fulfillment industries.

- Domain Expertise: Proven experience in selling Logistics Services or technology-enabled logistics platforms to D2C and e-commerce players.

- Education: Bachelor's degree required. MBA in Business Administration, Marketing, or a related field preferred.

Required Skills and Abilities:

- Technological Fluency: Mandatory proficiency in using CRM systems for detailed sales reporting and pipeline management. Foundational literacy in WMS, ERP, and TMS is highly valued.

- Analytical Acumen: Strong analytical and problem-solving abilities, with the capacity to collate and interpret complex data to justify and close deals.

- Communication: Excellent communication, negotiation, and presentation skills. Required fluency in both English and Hindi.

- Work Style: Self-driven, results-oriented, and highly adaptable to the fast-changing demands of the logistics landscape.