A leading wealth management firm is seeking to hire the undersaid Broking Operations Manager Purpose: - To establish and deploy robust operational and market risk framework that adhere to the Operating Principles to meet the strategic objectives of the organization and its clients related to Depository and Trading Operations. - To ensure timely, accurate and risk-controlled conduct of all operational related activities for the delivery of related to Depository and Trading products and services to clients. - To promote a culture of constant improvement through innovation aimed at providing consistent and exceptional client experience, and enhanced productivity and organizational efficiency. - To ensure compliance with relevant regulatory requirements and its risk appetite statement. Key Responsibilities: Financial: - Engage with the Head of Business Delivery in the development of strategic plans for operational activity. Implement and manage operational plans. - Supervise and approve periodic operational reconciliations - Ensure relevant regulatory reports are prepared accurately and filed in time as required. - Contribute to systemization and platform strengthening to achieve scale and sustainability - To ensure no trading loss occurs due to market risks not previously identified and documented in the risk appetite statement. Client: - Monitor operational performance and ensure quality of service delivery; manage quality and quantity of employee productivity. - Be the escalation point of contact to receive queries from stakeholders and provide optimal solutions with the required sense of urgency, while keeping the client's and firm's interest in mind - Own client complaints and ensure speedy and accurate resolution. People: - Establish organizational structures within the Depository and Trading Operations and Market Risk departments and delegate tasks and accountabilities appropriately. Recruit and induct new staff members. - Supervise, monitor, coach and evaluate performance of team members to build and manage a high- performance team. - Ensure effective coordination and communication between client facing functions, support functions and the organization at large. Risk and Governance: - Define, implement, and oversee fit-for-purpose policies and procedures within the defined operational framework, and the operating principles of the organization. - Be accountable to and uphold the Values & Operating Principles - Demonstrate an understanding of the role and take accountability for all decisions and actions - Demonstrate in quantifiable terms the contribution to simplifying policies and procedures and reducing bureaucracy - Demonstrate in quantifiable terms the contribution towards achieving a zero-error scenario in service delivery - Demonstrate a commitment to transparency by escalating concerns immediately upon identification - Review operational controls periodically to ascertain adequacy and effectiveness. - Ensure client and other operational records and documents are complete, accurate, relevant and in accordance with regulatory and internal policies - Periodically review operational reports for accuracy, completeness and integrity; raise alerts and escalate exceptional matters promptly. - Interact with Auditors and ensure all issues raised by them are remediated at the earliest. Key Dependencies: External - Vendors, Service Partners, Auditors, Regulators, Other Authorities Internal - Market, Functional and Department Heads Front Office, Product and Solutions, Compliance, Finance, Technology

Mumbai

Manager - Broking Operations - Wealth Management Firm 

Job Description for Manager - Broking Operations - Wealth Management Firm  in Workforce Wisdom in  Mumbai for (8-12) years of experience. Apply Now!