Manager/Assistant Manager - Global Mobility Human Resource Operations

Description:

Job Responsibilities:

Global Mobility Operations:

- Manage and oversee International assignments, U.S. domestic transfers, Inbound/outbound relocations, Permanent workforce transfers.

- Drive monthly payroll processing and reporting.

- Execute and track Tax Equalization (TEQ) settlements and repayment agreements.

- Lead year-end processes including wage reporting and communication with assignees.

- Oversee assignment closure, including final payroll and expatriate benefits wrap-up.

- Support employee localization activities.

- Maintain accurate home and host employment data and documentation.

Team Leadership:

- Lead and mentor a high-performing team.

- Foster a culture of quality, accountability, and continuous learning.

- Support capability development and workforce planning initiatives.

Process Improvement & Digitization:

- Identify opportunities for automation and simplification.

- Participate in user acceptance testing (UAT), change assessments, and system documentation updates.

- Strengthen controls to improve accuracy and process efficiency.

Compliance & Risk Governance:

- Lead compliance reviews, audits, and remediation actions.

- Ensure vendor and statutory compliance.

- Maintain audit-ready records and strong risk governance standards.

Minimum Qualifications:

- Bachelors or Master's degree in HR, Business, or related field.

- Proven experience in global mobility operations with leadership responsibilities.

- Strong HR systems experience for workforce data management.

- Excellent communication, analytical, and stakeholder management skills.

- Ability to work onsite 5 days a week (client-shift schedule).

Preferred Skills:

- Experience working in multinational environments.

- Strategic mindset with strong problem-solving ability.

- Experience using workflow/ticketing platforms (ServiceNow, Zendesk, etc.).

- Ability to manage multiple priorities and deliver under timelines.