Manager - Accounts Receivable/Order To Cash

Role Overview

The Manager - Accounts Receivable / Order-to-Cash will lead AR operations with end-to-end responsibility for collections, dispute resolution, unapplied cash management, and receivables controls. The role demands a strong understanding of O2C processes, stakeholder management, and performance optimization.

This position is designed for professionals ready to own AR outcomes, improve cash conversion cycles, and drive operational excellence.

Key Responsibilities

- Own and manage end-to-end Accounts Receivable and Order-to-Cash operations.

- Drive timely collections and maintain optimal DSO and aging metrics.

- Analyze customer payment patterns and proactively address delinquency risks.

- Lead dispute resolution by coordinating with Sales, Legal, Customer Service, and Credit teams.

- Oversee order release processes in collaboration with credit management teams.

- Prepare and review AR performance dashboards, aging reports, and cash flow insights.

- Manage and resolve unapplied cash and payment mismatches.

- Ensure accurate documentation and audit readiness for AR processes.

- Support month-end close and statutory audits.

- Identify and implement process improvements and automation opportunities.

- Provide guidance and oversight to junior team members as required.

Eligibility & Experience

- 5-7 years of experience in Accounts Receivable, Collections, or Order-to-Cash functions.

- Strong understanding of AR controls, compliance, and audit requirements.

- Hands-on experience with ERP platforms such as SAP, Oracle, or NetSuite.

- Strong analytical capability with advanced Excel skills.

Key Competencies

- Strong leadership and ownership orientation.

- Structured problem-solving and decision-making skills.

- Ability to operate independently while collaborating with global teams.

- Deadline-driven with a consistent focus on quality and accuracy.