Key Responsibilities:
- Execute comprehensive collection strategies for B2B accounts to ensure adherence to agreed-upon credit terms and minimize Days Sales Outstanding (DSO).
- Lead reconciliation efforts for complex client accounts, identifying and resolving payment discrepancies to ensure accurate financial reporting and client satisfaction.
- Partner with the B2B sales team to address payment hurdles, providing them with actionable insights that help in maintaining healthy client engagement.
- Manage end-to-end collection operations, including the generation of aging reports and the systematic follow-up on overdue invoices to protect company revenue.
- Maintain rigorous MIS documentation to track collection performance, providing management with clear visibility into cash flow projections and potential risk areas.
- Deliver exceptional customer service by addressing billing inquiries promptly, thereby fostering trust and ensuring a seamless experience for our corporate partners.
Required Skillset:
- Demonstrated expertise in managing B2B collections and accounts receivable, with a proven ability to navigate large-scale corporate payment structures.
- Strong analytical proficiency in performing account reconciliations and managing complex MIS reports to drive data-backed decision-making.
- Exceptional interpersonal and negotiation skills, allowing you to handle sensitive client conversations with professionalism while maintaining a firm stance on payment timelines.
- Ability to thrive in a fast-paced, high-growth environment across our Hyderabad, Gurgaon, or Kolkata offices, adapting quickly to evolving operational processes.
- A proactive mindset toward problem-solving, with the ability to identify bottlenecks in the billing cycle and implement process improvements.
- A graduate or postgraduate degree from a reputed institute, complemented by a track record of delivering results within a structured corporate environment.
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