Magnon Group - Senior Manager - Client Servicing/Localization

Job Description:

Magnon is among the largest advertising, digital and marketing-performance agency-groups in India. A part of the Fortune 200 global media corporation Omnicom Group (NYSE: OMC), Magnon employs over 400 professionals across its offices in Delhi, Mumbai and Bangalore.

With three award-winning agencies, namely magnon designory, magnon eg+ and magnon sancus, the Group offers three-sixty-degree marketing solutions including advertising, digital, social, creative production, media, localization, linguistics, and marketing solutions outsourcing labs, for top global and Indian clients.

Magnon works with some of the biggest brands in the world, across five continents, including several Global 500 companies.

Exp: 8 -10 years.

Location: Noida.

Job Description :

- We're looking for a dedicated Client Servicing Manager to join our team in Noida.

- In this role, you'll be the crucial bridge, ensuring our innovative ideas transform into exceptional realities, on time and within scope.

- We need someone who can skillfully manage project timelines, coordinate talented teams, optimize processes, and champion creative excellence every step of the way.

Roles & Responsibilities:

- Cultivate and maintain strong relationships with key clients, understanding their business objectives and marketing goals.

- Act as the main point of contact for key clients, ensuring seamless communication and a high level of client satisfaction.

- Work closely with internal teams, including creative, media, and analytics, to develop and deliver comprehensive advertising solutions.

- Oversee the end-to-end execution of localization campaigns, ensuring they align with client objectives and meet quality standards.

- Monitor project performance and provide strategic insights and recommendations for optimization.

- Manage client budgets effectively, ensuring optimal utilization of resources and delivering value for the client's investment.

- Implement retention strategies to ensure long-term partnerships with key clients.

Candidate Profile:

- Proactive, well coordinated & ability to plan tasks efficiently.

- Excellent written and communications skills.

- Confident and Empathic listener.

- Pleasing personality, receptive to feedback and positive attitude towards the profile.

Note:

- The responsibilities are not restricted to the above defined KRA.

- The above KRA can be changed subject to change in role, responsibilities or due to change in work profile.

- The KRA defined above can be revised based on individual's performance and capabilities.

Magnon Group is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, or any other basis as protected by applicable law.