Magma General Insurance - Cluster Manager - Health Agency

Description:

Cluster Manager - Health Agency

Department: Health Agency

Location: Raipur, Bangalore, Madurai, Kolhapur

Grade/Level: Assistant Manager / Deputy Manager

Role Overview:

The Cluster Manager - Health Agency will be responsible for establishing and expanding a robust health insurance distribution network through a team of field executives and agent advisors.

The role is critical in driving sales performance and ensuring long-term business growth across assigned locations.

Key Responsibilities:

- Build and manage a network of agent advisors through an effective field team.

- Achieve assigned business targets for both the cluster and individual units.

- Drive recruitment, activation, and retention of productive agents.

- Ensure training and performance management of the field sales team.

- Collaborate with internal teams such as underwriting, finance, and claims to ensure smooth operations.

- Maintain strong relationships with agents, TPAs, and clients to ensure quality service delivery.

- Ensure compliance with company policies and local regulations.

- Promote a high-performance culture with clear accountability and goal alignment.

Qualifications & Experience:

- Graduate (MBA preferred).

- Minimum 6+ years of experience in managing insurance distribution channels.

- At least 3-4 years of experience managing front-line sales teams (FLS) in Agency Business.

- Strong understanding of health insurance products and employee benefits.

- Excellent leadership, communication, and relationship management skills.

Reporting Structure:

Reports To: Territory Head - Health Agency (Chennai / Cochin)

Direct Reports:

- USM / Sr.

- USM / RM / Sr.

- RM (Field Executives)