Magma General Insurance - Branch Agency Head

Description:

Department: Agency Sales

Location: Guwahati

Grade/Level: Deputy Manager

Role Overview:

- The Branch Agency Head will be responsible for driving business growth through the agency channel by managing a team of sales executives and agents.

- This includes achieving sales targets, ensuring quality business mix, and maintaining overall branch profitability.

Key Responsibilities:

Sales & Business Development:

- Allocate and achieve branch-level sales and premium targets.

- Ensure effective manpower planning and deployment against budgeted sales.

- Drive productivity of branch sales teams and individual sales managers.

- Maintain product mix in alignment with the business plan to ensure profitability.

- Track and report on productivity metrics, including agent activation and policy issuance.

People Management:

- Recruit, train, and motivate agents and sales teams to achieve set objectives.

- Maintain span of control by managing and monitoring Sales Executives, USMs, SR USMs, RMs, and SR RMs.

- Foster a performance-driven culture through coaching and regular reviews.

Operational Excellence:

- Collaborate with underwriting, operations, and claims teams for efficient service delivery.

- Ensure adherence to company standards and regulatory compliance.

- Engage with statutory authorities as required for branch operations.

Qualifications & Experience:

- Graduate in any discipline.

- 6-8 years of experience in Agency or Retail Sales within General Insurance, including at least 23 years of team-handling experience.

- Proven ability to build and lead high-performing sales teams.

- Strong analytical and communication skills with a customer-centric approach.

Reporting Structure:

Reports To: State Agency Head