Center Manager - (Bangalore, Chennai and Hyderabad location)

Strategic Planning and Leadership:

- Collaborate with the Regional Director/Associate Director to plan and lead the effective management of skilling programs across the assigned cluster.

- Ensure timely and complete achievement of key project deliverables, including community and employer network building, enrolments, placements, and job retention through the allotted skilling centres.

Program Implementation and Expansion:

- Plan and lead market assessment activities to monitor labor market trends and devise strategies for aligning existing programs or proposing new initiatives.

- Oversee project location identification and setup activities, ensuring adherence to agreed timelines and standards.

Monitoring and Evaluation:

- Conduct regular monitoring and evaluation to assess project health and implement appropriate course corrections as needed.

- Ensure accurate and reliable MIS and data reporting for the assigned cluster, maintaining transparency and accountability.

Stakeholder Engagement:

- Liaise with stakeholders, including community leaders and other agencies, to foster collaboration and support program objectives.

- Collaborate with internal stakeholders, including the Livelihoods Division, Sustainability Team, and other departments, to ensure alignment and support for program activities.

Operational Leadership:

- Lead mobilization and outreach efforts to connect with communities and engage youth effectively.

- Drive placement and employer-connect initiatives, ensuring strong partnerships and employment opportunities for program participants.

Team Development and Capacity Building

- Mentor and coach staff across assigned skilling centers to ensure high performance and adherence to organizational policies and procedures.

- Foster a culture of continuous improvement, enhancing staff capabilities and program delivery.

Reporting and Governance:

- Support the Regional Director/Associate Director with mandatory reporting activities by preparing and sharing periodic performance reports for the assigned city/cluster.

- Ensure full compliance with project hygiene and governance indicators, maintaining high standards of quality and accountability.

Special Initiatives and Innovation:

- Plan and lead special initiatives or projects as assigned, contributing to regional and organizational goals.

- Continuously innovate to improve project delivery, staff performance, and program offerings.

- Understanding of the Skill ecosystem in India including knowledge about CSR driven, NSDC-driven, DGT-driven and Industry-driven skill ecosystems

- Local employer engagement, market study on jobs, regular visits and meet with employers and workplaces, etc.

- Quality delivery, leading new work culture, mentoring the staff, timely communication with management, etc.

- Building good relationships with community leaders, alumni, local support systems, etc.

- Ensure all Centers are Gold Level and support Silver level centers to become Gold.

- Handhold DLMs, Mentoring, Coaching, Buddy system, upskilling staff, content feedback, etc.

- New methods, approaches, strategies, partnership opportunities - employers & institutions, Brand Building and linkages, Alumni, etc.

- Strategic Management with high governance: Spending (budget and expenditure - OpEx, CapEx), HR (recruitment, Induction, and reduction in attrition), Centre setup and procurement, troubleshooting.

- Building Mega Centers, migration to new work culture, leading Mindshift, Ensuring quality delivery, etc.

- To ensure Programme efficacy and performance quality linked with 5-6 key parameters - Targets (supply & demand), Quality, Batch sign-off without spillover, drop-out ratio, DD batches, retention, etc.

- To always bridge the RD-DLM link, timely documentation and reporting (upward and downward communication), support to RDs (as mini RDs), etc.

- Excellent project management skills which include devise and use project/account plans, budgets, monitoring & evaluation, and other financial information

- Excellent Staffing and People Management skills

- Excellent communication skills, verbal and written, (including the preparation of MIS, Reports and Communication material)

- Highly Tech-savvy

- Ability to successfully operate under high-pressure, stressful and time-bound work environment

- Ability to work with and influence people at all levels

- Maintain a positive attitude and go-getter attitude at all times