Description:

Key Responsibilities:

Sales Responsibilities:

1. New Business Development:

- Identify and target potential clients through market research, industry events, and direct networking.

- Develop tailored sales strategies to meet and exceed revenue targets.

- Map large enterprises org charts along with key designations and change owners.

2. Solution Selling:

- Engage with prospective clients to understand their needs and propose relevant solutions.

- Deliver impactful product demonstrations and presentations, showcasing value proposition and ROI.

3. Negotiation and Deal Closure:

- Lead pricing discussions and contract negotiations, ensuring mutually beneficial agreements.

- Coordinate with internal teams to facilitate smooth onboarding for new clients.

4. Market Insights:

- Stay updated on industry trends, competitors, and client needs to refine sales approaches.

- Provide feedback to internal teams to improve products and solutions.

5. Cross Sell:

- Identify cross sell opportunities and targets with the client

- Map and engage existing customers across verticals/departments

Key Account Management Responsibilities:

1. Client Relationship Management:

- Develop a deep understanding of client goals and align company solutions to meet their needs.

- Build and maintain strong relationships with existing clients, acting as their primary point of contact.

- Conduct regular check-ins to address concerns, and gather feedback.

2. Strategic Account Planning:

- Develop and implement tailored account plans to deepen engagement and increase account revenue.

- Monitor client satisfaction and resolve any issues promptly to ensure long- term retention.

- Maintain regular updates on client business strategy and financial changes to ensure revenue goals are aligned.

3. Collaboration and Coordination:

- Work closely with internal teams, including product, support, and marketing,to deliver a seamless client experience.

- Advocate for client needs internally to inform product development and service enhancements.

- Work closely across regions/teams to accelerate partnerships.

4. Revenue Growth from Existing Accounts:

- Identify opportunities to upsell or cross-sell additional products and services to existing clients.

- Prepare and deliver customized proposals for expanding partnerships.

5. Performance Monitoring:

- Regularly review account performance metrics and usage data, suggesting improvements or enhancements.

- Conduct periodic business reviews to strengthen client relationships and align on future strategies.

Requirements:

- 7+ years of experience in sales and account management, in the BFSI product/tech/platform sales/Fintech/SaaS space.

- Experience in independently managing accounts, owning P&L.

- Ability to drive discussions at senior levels for platform sales conversion and account management.

- Strong negotiation and relationship-building skills, with a customer-first mindset.

- Demonstrated ability to manage a full sales cycle, from prospecting to closing and account growth.