LWYD - Senior Account Manager - Client Servicing

Company: LWYD Interactive LLP.

Location: Bangalore.

Experience: 3 years.

Job Summary:

We are seeking an Senior Account Manager to manage our client relationships and ensure their satisfaction with our products and services.

The ideal candidate should have at least 3 years of experience in a client-facing role, excellent communication and interpersonal skills, and the ability to build strong relationships with clients.

Responsibilities:

- Serve as the primary point of contact for clients, providing timely and professional responses to their inquiries and concerns.

- Build and maintain strong relationships with clients to ensure their satisfaction with our products and service.

- Collaborate with internal teams to ensure the timely delivery of projects and to address client issues and concerns.

- Monitor and analyse client feedback to identify areas for improvement and growth.

- Assist in the preparation of client reports and presentations.

- Stay up to date with industry trends and best practices in client servicing and account management.

Requirements:

- Bachelor's degree in Business, Marketing, Communications, or a related field.

- 3 years of experience in a client-facing role, preferably in a marketing or advertising agency.

- Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients.

- Strong problem-solving and analytical skills, with the ability to identify and address client issues and concerns.

- Proven ability to manage multiple projects and priorities in a fast-paced environment.

- Proficiency in Microsoft Office including but not limited to Excel & PowerPoint.

- Knowledge of digital marketing, social media, and online advertising is a plus.

If this is you, we would love to hear from you.

Join our team and play a pivotal role in bringing brand visions to life.