LSEG Group - Senior Manager - Security Service Management

Key responsibilities include:

- Gaining a detailed understanding of the data produced by cloud and other cyber security tooling.

- Producing regular cloud security reports for consumption by business line application support and information security officers.

- Developing improvements in cloud security reporting tooling used and report quality / flexibility.

- Attending regular CyberSecurity service review meetings and presenting report summaries.

- Handling control compliance exception requests involving risk assessment, action planning and risk acceptance steps.

- Transitioning service management operation duties from current team members to this new job role.

- Establishing good working relationships with our internal customers who consume cloud security reporting.

- Answering day-to-day questions relating to cloud security operations matters.

Required Skills & Qualifications:

- Proven experience in cloud security, cybersecurity operations, or security service management.

- Strong knowledge of cloud security tools and reporting mechanisms.

- Experience in risk assessment, compliance management, and exception handling.

- Demonstrated ability to present security metrics and reports to business and technical stakeholders.

- Excellent communication, collaboration, and stakeholder management skills.

- Strong problem-solving skills and a proactive approach to process improvement.

Preferred Qualifications:

- Experience with AWS, Azure, or GCP security monitoring tools.

- Familiarity with IT service management (ITSM) frameworks, incident and problem management.

- Exposure to cloud compliance standards and frameworks (ISO 27001, SOC2, NIST, etc.).