Logistics Manager

Job Title: Logistics Manager.

Location: Mumbai.

Work Arrangement: Onsite.

About The Role:

Key Responsibilities:

Coordination & Operations:

- Coordinate closely with Customer Service, Purchase, Warehouse, and Dispatch teams to ensure smooth day-to-day supply chain operations.

- Facilitate accurate order processing, timely product movement, and efficient execution of supply plans.

- Address and resolve any operational bottlenecks impacting delivery performance or customer satisfaction.

Inventory Management:

- Manage stock replenishment, cycle counts, stock reconciliation, and timely reporting.

- Maintain accurate and up-to-date documentation for all inventory transactions and warehouse activities.

Logistics Management:

- Work proactively with logistics partners, freight forwarders, and transporters to ensure cost-effective routing and on-time deliveries.

- Troubleshoot delays, damages, or discrepancies and take corrective actions.

Data Analysis & Reporting:

- Prepare and share timely reports on KPIs such as OTIF, inventory accuracy, order cycle time, and logistics costs.

- Support forecasting activities and contribute to demand planning discussions.

Compliance & Regulatory Adherence:

- Ensure all supply chain activities comply with company policies, industry standards, and regulatory requirements, particularly those relevant to chemical trading.

- Prepare and submit regulatory reports, customs documentation, and statutory filings as required.

- Review SOPs, guidelines, and operational processes to ensure ongoing compliance.

Project Management & Continuous Improvement:

- Lead or support implementation of process enhancements, automation initiatives, or optimization projects.

3PL & Vendor Management:

- Regularly review and align KPIs, SLAs, and operational metrics for optimal service delivery.

- Address vendor performance issues and support contract reviews where needed.

Cross-functional Collaboration:

- Participate in cross-departmental meetings and support new project rollouts.

Customer Service & Shipment Support:

- Ensure proper documentation, including BLs, invoices, MSDS, COAs, and regulatory papers, are received and processed on time.

Job Requirements:

- Minimum 8 years of relevant experience, preferably in customer service, warehouse management, logistics, or supply chain roles.

- Experience in chemical trading or industrial goods environment is highly preferred.

- Strong understanding of supply chain processes, warehouse operations, and logistics practices.

- Familiarity with local regulatory requirements for chemical handling, transportation, and documentation.

- Ability to ensure full compliance with company guidelines, statutory obligations, and industry standards.

- Knowledge of ISO 9001 Quality Management System and ability to support its maintenance.

- Strong analytical skills with proficiency in data analysis and reporting tools (Excel, ERP systems, etc.).

- Excellent communication skills with fluency in written and spoken English.

- Demonstrated commitment to workplace safety, PPE usage, and promotion of safe operational practices.

- Strong organizational skills, stakeholder management abilities, and a collaborative mindset.

About Caldic:

world. Joining us means becoming part of an entrepreneurial, collaborative, and innovation-driven team.

We Offer:

- An inclusive, diverse, and dynamic work environment.

- The chance to shape the future of specialty ingredient solutions across industries like food, pharma, personal care, and more.

We operate in 43 countries around the world. Our innovative solutions are tailored to meet the needs of industries such as food, pharma, personal care, and industrial markets, ensuring sustainable success for all stakeholders. To learn more, visit: www.caldic.com.

Ready to Join Us?:

Equal Opportunity Employer:

Location:

City: Mumbai.

Country/Region: IN.