Health insurance

Job/Soft skill training

Cafeteria

Office cab/shuttle

Professional degree assistance

Child care facility

Office gym

Free meal

International/On-site exposure

Annual health checkup

Annual leaves

Paternity leaves

Recreational activities

Mobile bill reimbursements

Maternity leaves

Performance bonus

Lodha Group Reviews by Employees

Associate Manager

Deputy Manager

Site Engineer

Sales Executive

Senior Executive

Manager

Senior Supervisor

Deputy General Manager

Assistant Manager

Civil Site Engineer

Senior Site Supervisor

Assistant Site Engineer

Executive

General Manager

MEP Manager

Site Supervisor

Procurement Executive

MEP Engineer

Sales Manager

Associate General Manager

Deputy Executive

Team Lead

Project Manager

Business Development Executive

Senior Sales Executive

Audit Executive

MEP Site Engineer

Sales Associate

MEP Supervisor

Business Executive

Executive Accountant

Front Desk Executive

Senior Accounts Executive

Engineer

Software Engineer

Assistant General Manager

Senior Engineer

Civil Engineer

Junior Engineer Civil

Team Manager

Associate Engineer

Assistant Engineer

Associate Sales Manager

Senior Civil Supervisor

Assistant Engineer - Civil

Construction Management

Business Analyst

Store Executive

Accountant 

Sourcing Manager

Senior Site Engineer

Marketing Manager

Senior Manager

Supervisor

Document Controller

Safety Officer

Senior Executive - EHS

Commercial Manager

(Bde)business Development Executive

Junior Engineer

Finishing Supervisor

Senior Store Supervisor

Associate Vice President

Front Office Executive

Project Engineer

Senior MIS Executive

Deputy Project Manager

Administration Executive

EHS Manager

Legal Consultant

Senior Associate

Office Assistant

Sales

Operations Manager

Civil Supervisor

HR Executive

Project Manager MEP

Customer Strategy What Lodha values are we seeking in this leader? 1. Ownership mindset (always getting better / finding a way forward): positive, problem solving attitude through attention to detail, learning (within and outside), and can do spirit. 2. Hard work 3. Intelligence 4. Clarity on ethics and humility What relevant experience does the person need to have? 1. Passion for building brand loyalty in target consumers (brand building, product & service excellence, personally engaging with consumers and CPs etc.) 2. Good numerical understanding 3. Good managerial & people skills. Key focus areas: Product 1. Understanding competitor product offering & value proposition 2. Understanding market supply-demand, consumer and pricing dynamics 3. Coordinating with multiple functions to ensure that the project is launched on time to meet the AOP objective. 4. Product review to ensure that quality and readiness is in line with / better than consumer expectations. This shall cover unit, buildings, KCAs, landscape and parking. Sales, Brand & Marketing: 1. Understanding the Lodha brands overall positioning and finetuning it to the markets requirements: a. Articulating the region/ project plan short (0-12 months) and medium term (13-36 months) in the market) b. Ensure that product mix in market is in synch with the brand's positioning and goals. c. Ensure that the brand standards that are defined by the Marketing team are consistently delivered at each touchpoint d. Ensure that the necessary product trainings are conducted for the functional teams on what the brand stands for and how one can align our designs, initiatives and service towards the same. 1. Own the GTM process and coordinate with Customer facing teams including Marketing, CE, HPM, Design, CM and Liaison to ensure that launches happen in a timely manner and are successful. 2. Works closely with Sales teams in the region to ensure the launch and sustenance plans are executed as per defined in the AOP 3. Responsible for consumer lifecycle from booking to possession - ensure regular communications are being made and customer events atleast once a year to generate good WOM (not necessarily to drive Sales). 4. Executing all marketing deliverables in the market: a. Align the project goals with those of Brand Lodha and our corporate Values, to ensure consistent messaging by working closely with the Marketing team b. Work with Marketing to plan & execute major events for the residents. 5. Understanding customer satisfaction through CE and HPM feedback, direct customer interaction as well as quantitative measures and ensuring that the region customer satisfaction goals are met Service: 1. Ensuring that we have the right people in these roles and continuously helping them improve with training and cultural clarity. Financial: 1. Working with Sales to deliver on AOP goals wrt Pre-Sales and Embedded EBITDA thereto (volume v. price trade- off). 2. Working with RCFO to identify and deliver on cost optimization opportunities in customer facing areas. 3. Managing through Sales Strategy on Competition benchmarking, Pricing implementation and Inventory Management

Mumbai

Lodha Group - Customer Strategy Role 

Job Description for Lodha Group - Customer Strategy Role  in MACROTECH DEVELOPERS LIMITED in  Mumbai for (5-10) years of experience. Apply Now!

Lodha Group - Customer Strategy Role  | iimjobs.com