The Company: Loan Frame

The Loan Frame groups mission is to revolutionize access to credit for MSMEs by harnessing the power of technology to address the pressing need for institutional credit among the vast majority of India's 63 million MSMEs. By empowering small businesses with affordable credit, we aim to fuel their growth, thereby fostering the creation of new jobs, products, services, and wealth in India.

Today, the group stands at the forefront of the Indian fintech SME lending sector with its two companies:

Loan Frame is a leading fintech and lending marketplace that collaborates with prominent Indian banks and NBFCs to build portfolios of working capital products including supply chain finance and unsecured term loans. It has a track record of disbursing approximately 6000 crores across 100,000 loans to MSMEs since 2016 in India.

Credacc is a leading loan origination and loan management software company that helps leading banks and NBFCs to fully digitize their supply chain finance, unsecured term loans and secured working capital businesses. Continuously at the forefront of innovation, Credacc has leveraged cutting-edge technologies and data to develop the most sophisticated and trusted next-generation small business lending platform.

The Loan Frame group is supported by leading global venture capitalists who share in our vision to transform the small business lending sector.

Recognized for our excellence, Loan Frame was honored as the winner of Financial Express FE Indias Best Banks Award in the Fintech Category.

Our Team:

Our management team, investors, and advisors have contributed to the success of some of India's and the world's most iconic companies. Drawing from diverse backgrounds with experience at prestigious firms such as McKinsey, Visa, Mastercard, JP Morgan, Citigroup, American Express, Goldman Sachs, Blackrock, Macquarie, Accenture, BCG, HSBC, Copal Amba (Moody's), KPMG, and educational institutions such as Harvard, Wharton, Kellogg, Princeton, MIT, IIM, IIT, and ISB, our team brings a wealth of expertise and insight to propel Loan Frame forward.

The Opportunity

You will play a high impact role in a disruptive fintech company and work closely with the management team. Your role will involves managing and enhancing relationships with existing bank and NBFC partners to increase monetization and customer satisfaction.

This can be a very exciting opportunity of working directly with the senior team of a fast growing global fintech.

The Role

Business Volume Achievement:

- Meet targeted revenue and AUM objectives for each partnered bank or NBFC.

- Work with lenders to onboard corporates within supply chain finance programs

- Work with lenders to streamline sales, credit, risk and operational processes such that each lender account can scale significantly

- Foster retention of existing banking and NBFC partnerships while actively seeking avenues for business expansion.

- Identify and capitalize on opportunities for enhanced client penetration through cross-selling and upselling within each account.

Existing Partnerships

- Coordinating ongoing day to day relationships at lenders to ensure the partnerships function smoothly

- Resolving lender side escalations raised by internal Sales / Finance team including but not limited to in person meetings with lenders key persons for issue resolution wherever needed

- Engage for product initiatives

Relationship Management:

- Monitor weekly campaign performance metrics and successes achieved in collaboration with lenders

- Generate monthly lender scorecards, offering insights areas for improved business traction.

- Enhance stakeholder satisfaction through strategic engagement, leveraging references and coordinating joint events.

Compliance and Process Adherence:

- Maintain a regular heatmap of lender relationships, prioritizing active management and alignment with sales processes.

- Collaborate with internal stakeholders to streamline integration efforts and enhance portfolio offerings.

Ensure strict adherence to sales processes, including the use of CRM software

The Ideal Candidate

- Degree in business or related field, MBA preferred

- 2+ years of relevant experience in credit, sales and relationship management

- Deep knowledge of supply chain finance

- Excellent communication, interpersonal and presentation skills

- Proven ability to build, manage and develop lender relationships

- Outstanding analytical abilities

- Go-getter, self-motivated and has the drive to create strong funnel and close multiple deals

- Strong negotiation and customer relationship management skills.

- Able to do the balanced task of promoting lender satisfaction within the company and grow our revenue with the lender

Why Join Us

We offer a very competitive salary, variable bonuses, health insurance. You will get to be in the front seat of a fast paced, rapidly growing game changing fintech company and team that is reshaping small business credit globally.