Role: Head of Growth (Rider Supply)

Location: Bengaluru

Department: Operations / Supply

Experience: 8-12 years in operations, supply chain, or logistics, with team leadership experience.

Loadshare Networks

Company Overview:

We are a Series C startup, established in 2017, specializing in the fast-growing last-mile logistics space.

- Scale: Overall doing ~ 300K orders per day at the last mile (across food, ecommerce B2C, retail B2B, large/digital), fleet of ~ 20K riders. We have been working with all leading ecommerce companies, and growing our business and wallet share consistently Over the past 6 years of operations

- Financially strong: Did ~ 400 Cr in FY 23. Backed by a strong set of investors (Tiger Global, Matrix Partners, BII, Stellaris, BeeNext), focused on building a profitable, sustainable and relevant business. Our strong financial health / current cash position enables us to invest for the future (runway > 4 years)

- Geographical reach: We are present in 500+ towns pan India, and have a unique focus on expanding reach in Tier 2/3+, where we have seen and enabled significant growth, and in the metro / Tier 1 cities where we build to deliver best-in-class customer experience (flexible, speedy deliveries)

- Strong tech capabilities: among the only 2 companies that have the ability to cross utilize the delivery boys/assets across all kinds of last mile including food, ecom, B2B, etc on The same tech platform. In addition to our ops scale, we process an additional 3+ lac orders per day, on our tech Backed by the right leadership, we are poised to achieve a 5X growth over the next 5 years. Join our core team as the Head of Growth and drive the primary growth initiatives within the organization.

Founders/ Founding team:

- Raghu Talluri (CEO) - Formerly at Myntra, McKinsey

- Pramod Nair (CTO) - Formerly at Freecharge, Snapdeal, MartMobi

- Rakib Ahmed (Co Founder, Head EComm/ Trucking/Warehousing)

- Comprises of talented professionals from Bain, BCG, Snapdeal, Kearney, DHL, EY, and

former entrepreneurs

- Overall 500+ employees on roll

Role Overview

We are looking for a strategic and execution-focused Head of Growth (Rider Supply) to lead the rider acquisition, onboarding, and retention strategy across our operational geographies. This is a high-impact role working directly with the CEO and vertical/ P&L heads, focused on building a scalable and efficient rider supply engine across geography.

Key Responsibilities

- Strategy & Leadership: Own the rider acquisition roadmap across all verticals, aligning closely with the CEO and business heads.

- Digital & Offline Acquisition: Drive rider acquisition through both digital marketing campaigns and on-ground activation strategies (BTL/field).

- Vendor & Channel Management: Identify, onboard, and manage third-party vendors, sourcing partners, and recruitment agencies.

- Analytics & Funnel Management: Build a data-driven acquisition funnel; track, report, and optimize metrics like cost per onboard, conversion rate, and channel efficiency.

- Growth Expansion: Explore and launch new sourcing channels and geographies; test pilots for newer growth opportunities.

- Onboarding & Retention Strategy: Collaborate with cross-functional teams to ensure a seamless onboarding experience and build retention-focused initiatives from Day 1.

- Team Building: Build and lead a high-performing supply acquisition team across regions.

- Stakeholder management: Collaborate closely with operations, business, product, and HR teams for seamless onboarding and performance tracking

- Gov/NGO/Private Collaboration: Identifying opportunities to collaborate with government, non-government agencies/organizations, and private entities that further the goal of building a stable last mile rider network in the region/AOR.

What We're Looking For

- 7-12 years of experience in supply/recruitment/growth roles; strong exposure to blue-collar/gig worker hiring is a big plus.

- Strong analytical skills with a data-first approach to problem-solving. Proficiency in analytics tools (e.g., Google Analytics, Mixpanel) and experience with SEO, SEM, and social media marketing.

- Proven track record of driving digital user acquisition and offline sourcing strategies.

- Excellent stakeholder and vendor management capabilities.

- Comfortable working in a fast-paced, execution-heavy environment.

- Strong communication and leadership skills.

- Entrepreneurial mindset with the ability to work closely with leadership and drive ownership.

Why Join Us?

- Work directly with the CEO and leadership team on strategic, business-critical initiatives

- Be part of a rapidly growing company solving real-world logistics challenges

- High autonomy, impact, and visibility

- Competitive compensation, incentives, and ESOPs (where applicable)

Additional Information:

Explore more about us on our website: https://loadshare.net/about-us/