Position: LMS Manager
Location: Mumbai - Thane
Company: One of the leading retail brands
Job Description:
LMS Strategy & Architecture:
- Design, architect, and implement scalable LMS solutions using Moodle and SAP SuccessFactors (Good to have exposure in other LMS systems too).
- Translate business requirements into technical and functional specifications for learning systems.
- Develop integration strategies between LMS and other HR/IT systems (e.g., HRMS, SSO, analytics platforms).
Implementation & Administration:
- Lead end-to-end LMS implementation, configuration, optimization, and deployment.
- Oversee ongoing system administration, upgrades, and troubleshooting for applications.
- Ensure system security, data integrity, and compliance with organizational and regulatory standards.
- Experience with cloud-based learning ecosystems and mobile learning platforms.
Stakeholder & Project Management:
- Act as the primary liaison between business teams, IT, vendors, and implementation partners.
- Manage project timelines, deliverables, and cross-functional dependencies.
- Partner with L&D and HR teams to enhance learner experience and system adoption.
Team Leadership:
- Lead and mentor a team of LMS administrators and support specialists.
- Establish best practices, SOPs, and documentation for learning technology management.
- Drive continuous improvement and innovation within the learning technology ecosystem.
Reporting & Analytics:
- Develop and manage dashboards and reports for tracking learning effectiveness and compliance.
- Leverage analytics to improve engagement and system utilization.
Required Skills & Qualifications:
- Bachelor's or Master's degree in Information Technology, Computer Science, or related field.
- 6+ years of relevant experience in LMS management, solution design, and implementation.
- Proven experience as Solution Architect / Implementation Lead for enterprise LMS or HR Tech solutions.
- Strong understanding of SCORM/xAPI, content integration, APIs, SSO, and data migration.
- Demonstrated team management, project management, and vendor coordination experience.
- Excellent communication, stakeholder management, and presentation skills.
- Analytical mindset with strong problem-solving and documentation skills.
- Knowledge of data analytics tools for learning analytics.
- HR Tech & Integrations: Support the implementation and integration of other HR Tech platforms.
- Evaluate and recommend emerging learning technologies and tools.
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