Livekeeping - Center Manager - Customer Service

- This is a full-time, on-site role for a Center Manager, located in Greater Mohali.

- The Center Manager will manage day-to-day operations, oversee team performance, ensure customer satisfaction, and optimize center resources for maximum efficiency.

- Responsibilities include supervising staff, implementing operational policies, generating reports, maintaining compliance with company standards, and ensuring the smooth functioning of the center.

- The role also involves handling client interactions and fostering a positive work environment to enhance team productivity.

Qualifications:

- Strong team management and leadership skills, with the ability to motivate and guide teams to achieve operational excellence.

- Excellent communication and interpersonal skills for effective interactions with team members and customers.

- Proficiency in operations management, planning, and resource allocation to ensure efficient center functionality.

- Problem-solving and decision-making skills to address challenges and implement effective solutions.

- Experience with financial tools and software would be an advantage.

- Previous experience in customer service or operations management is preferred.