Title : Chief Of Staff - Human Resource Operations

Location : Pune

Experience : 12-15 Years

Industry : Healthcare/Medical/Hospital , FMCG/Food/Beverage , Hotels/Restaurants/Airlines , Facility Management , Education/Teaching/Training

Graduation Batch : 2008 2010

Job Title: Chief of Staff

Key Functions : Procurement, Admin & HR

Location : Kharadi, Pune

Company : Little Big World - A Chain of Corporate Daycare Centres in India

Type : Full-Time

Timings: 9:30 am to 6.30 pm, Monday to Friday

Reporting to: Director /COO

About Little Big World:

Little Big World is one of India's leading corporate childcare chains, committed to creating safe, nurturing, and engaging environments for young children of working parents. With a network of high-quality centres located within corporate campuses and business parks. We are a team of 300+ women spread over 22 branches in Pune, the rest of Maharashtra, as well as Bengaluru and Hyderabad

We are seeking a strong operations leader to join our core team in Pune.

Role Overview:

We are seeking an experienced professional to lead the Procurement, Administration, and Human Resource functions for our growing network of childcare centres. This is a senior managerial role ideal for someone who thrives in a multi-functional environment to streamline backend operations, manage people and vendors, and ensure all centres run efficiently and compliantly.

Support Team:

This role will have 1 or 2 support staff reporting into this role, but will be expected to get personally involved in delivering results ground up.

Key Responsibilities:

Procurement & Vendor Management:

- Design and execute procurement strategies aligned with cost-efficiency and operational excellence.

- Source, evaluate, and manage vendors for educational tools, hygiene supplies, food services, electronic devices, and facility maintenance

- Negotiate contracts and service-level agreements (SLAs); ensure vendor performance tracking and cost control.

- Oversee inventory management and timely deliveries across centres.

- Standardize procurement procedures across locations and track compliance.

Administration & Facility Oversight:

- Supervise all administrative functions, including maintenance, licenses, security, utilities, and housekeeping.

- Maintain all statutory and safety documentation (fire safety, health certificates, FSSAI, Shops & Establishment).

- Coordinate audits, inspections, and government filings where needed.

Human Resources Management:

- Oversee hiring, onboarding, and retention for Centre-related staff and core staff

- Design a formal HR policy

- Maintain and streamline HR documentation, compliance, and employee records

- Handle payroll inputs, attendance, and leave records through HRMS systems

- Manage employee relations, engagement activities, and basic grievance redressal

- Support training, certification tracking, and performance management processes.

Qualifications & Skills:

- Graduate/Postgraduate in Business Administration, HR, or relevant discipline.

- 12 - 15 years of experience in multi-functional roles across operations, HR, and procurement.

- Experience in education, healthcare, hospitality, or service-based sectors preferred.

- Strong team leadership, vendor negotiation, and people management skills.

- Hands-on experience with compliance and facility oversight.

- Fluency in English and Hindi; Marathi-speaking preferred.

- Proficient in Microsoft Office, inventory tools, and HRMS platforms.

Additional Details:

- Age Group: 35-45 years

- Travel: Required within Pune across centres and India

- Compensation: As per experience and industry benchmarks

Why Join Little Big World?

- Be part of a purpose-driven team shaping the future of workplace childcare in India.

- Opportunity to influence systems and create operational excellence at scale.

- Collaborative work environment with a focus on empathy, trust, and innovation.

- Long-term scope for leadership in a growing organization.