ROLE AND RESPONSIBILITIES : The ideal candidate for the role of a Zonal Manager will be an enterprising individual with a proven track record of delivering business results and managing teams, with a strong desire for driving exponential revenue growth. The individual will : - Be responsible for managing and growing the overall P&L of their stores - Grow and manage a portfolio of 50 to 100 stores across a geographical region - Set targets for the AOMs and ensure appropriate cascading across all the stores in the Zone - Identify areas for additional market penetration - Monitor stores' growth through weekly review meetings with the AOMs - Adhere to review guidelines and parameters defined by the head office and the BU Head - Identify and address issues with under-performing stores - Manage and expand existing stores' business as well as drive revenue growth in new stores - Ensure strong store openings - Understand and take actions on the store audits, market data and performance reports - Help develop and ensure strong execution of BTL marketing strategies - Ensure timely and adequate store staffing as per the manpower plan, and keep the attrition levels in control - Ensure a robust talent pipeline for all the stores in the Zone - Build and deliver the extraordinary shopping experience that delights our customers, resulting in industry leading NPS - Drive effectiveness and productivity of the teams by supporting and ensuring the highest quality of hiring, training and retail operations - Set and deliver the highest standards of store upkeep and staff grooming - Create a high energy work environment across all stores in the Zone - Develop deep customer understanding through store visits, customer interactions, and analysis of customer feedback and other reports - Conduct regular store visits to preempt customers' issues and concerns - Control and improve the cost structure of the Zone - Maintain costs in line with the budget (in both, absolute and percentage terms) - Manage the manpower cost as per the budget - Minimize/eliminate shrinkage - Build on the startup culture with a 10X growth spirit (doing things the "Lenskart Way") - Compliance to the code of conduct and POSH guidelines in letter and spirit - Be responsible for effective administration and control of the Zone operations - Ensure complete legal and process compliance across store functions - Build local networks with governing bodies, administrators and community EXPERIENCE AND EDUCATIONAL REQUIREMENTS : - At least 8-10 years of retail and general management experience (including international), spanning operations and business strategy - Experience of managing a P&L in a fast growth environment - Expertise or knowledge of Omni-channel sales strategies and processes - Preferably holding an MBA degree from a reputed institute PREFERRED SKILLS AND COMPETENCIES: - Strong business acumen with a passion for results: demonstrating high degree of commitment - Strong operational expertise- with deep understanding of the geography - High process orientation with extensive experience in process management - Superior analytical, evaluative, and problem-solving capability - Strong operational expertise - Demonstrating Collaborative Ownership - Ability to discuss with courage, clarify, and agree on expectations of each other - Ability to challenge the status quo and set high performance standards - Ability to work in an extremely agile, unstructured and evolving environment DESIRED VALUES: - Having a Customer and Team Obsession - Taking decisions and actions with a customer first approach - Exhibiting high Start-up Energy - Learning at a rapid pace and setting new standards for oneself and others - Having the mindset to Fail Harder - Taking accountability of failures and learnings - Having a 10X Thinking - "Think Big-Talk Big-Act Big"

Rajasthan

Delhi NCR

Gujarat

Lenskart - Zonal Head - P&L 

Job Description for Lenskart - Zonal Head - P&L  in LENSKART SOLUTIONS PRIVATE LIMITED in  Rajasthan Delhi NCR Gujarat for (8-15) years of experience. Apply Now!