Lenskart - Program Manager - Inventory Process Excellence

Program Manager - Inventory Process Excellence

Function: CEO's Office

Location: Gurgaon

Experience: 3-5 Years

Grade: Manager

Role Summary:

As a Program Manager in the CEOs Office, you will drive inventory process excellence across Lenskart by identifying process gaps, improving inventory efficiency, and leading cross-functional initiatives that enhance inventory availability, accuracy and customer experience.

Key Responsibilities:

- Identify inventory process gaps and drive process standardization, SOPs and continuous improvement.

- Lead end-to-end programs focused on inventory accuracy, availability, efficiency and cost optimization.

- Analyze inventory and operational data to identify root causes, leakages and improvement opportunities.

- Work closely with Supply Chain, Retail, Planning, Technology and Business teams to implement solutions.

- Develop dashboards and governance mechanisms to track KPIs, program progress and business impact.

- Identify opportunities for automation and technology-led process improvements.

- Present key insights and progress updates to senior leadership.

Ideal Candidate:

- 3-5 years of experience in Program Management, Supply Chain, Operations Excellence, Inventory or Consulting.

- Strong experience in process improvement and cross-functional program management.

- Strong analytical and problem-solving skills with a data-driven approach.

- Ability to manage multiple stakeholders and drive execution without direct authority.

- Exposure to Lean/Six Sigma or process excellence methodologies is preferred.

- MBA/B.Tech from a premium institute preferred.