Role Overview:

Opportunity to lead HR Operations for Lenovo India site while driving digital excellence through automation, process optimization and analytics.

The role is responsible for improving HR service delivery, simplifying end-to-end people processes, implementing automation solutions, and enhancing employee and manager experience through data-driven continuous improvement.

It will ensure consistent local HR service delivery in line with compliance requirements.

Key Responsibilities:

HR Operations & Service Delivery:

- Lead day-to-day HR operations across the employee lifecycle for Lenovo's India site.

- Ensure consistent local HR service delivery aligned with company policies and statutory compliance.

- Partner with HR Shared Services and COEs to deliver seamless employee support.

Technology Enhancements & Process Optimization:

- Leverage AI and digital technologies to streamline HR processes and improve employee experience.

- Partner with the HR Shared Services team to drive Workday enhancements and workflow automations.

- Lead continuous improvement initiatives to simplify workflows, eliminate manual effort, and automate routine tasks.

- Identify opportunities to improve operational efficiency using Copilot, Power Platform, and other digital tools.

Wages & Payroll Management:

- Oversee payroll coordination, salary administration, wages, and statutory deductions to ensure accurate and timely processing.

- Ensure compliance with applicable wage structures and statutory requirements.

- Collaborate with Finance and Payroll teams to validate payroll inputs and resolve discrepancies.

HR Analytics, Reporting & Data Management:

- Develop and publish HR dashboards to track key people metrics and operational KPIs.

- Manage headcount validation, workforce reporting, and data accuracy.

- Provide timely employee data to external partners (Insurance, inFeedo, and other HR vendors).

- Generate insights that support business and HR decision-making.

HR Audit, Risk Management & Statutory Projects:

- Lead HR audits, compliance reviews, and statutory inspections.

- Identify compliance gaps and drive corrective and preventive actions.

- Support strategic projects including Labour Code implementation and Employee Relations initiatives.

- Maintain accurate HR documentation and compliance records.

Employee Queries & Communication:

- Manage employee queries across HR communication channels with a strong service orientation.

- Create and maintain SOPs, knowledge articles, and regular HR communications to improve self-service and employee awareness.

Experience & Qualifications:

- 7+ years of experience in HR Operations, Shared Services, or HR Digital Excellence.

- Post Graduation in MBA (Preferred).

- Proven experience leading HR process improvement and automation initiatives.

- Strong understanding of HRIS (Workday preferred), payroll processes, compliance, and HR operational governance.

- Hands-on experience with Microsoft Copilot, Power Platform, ServiceNow, or similar workflow automation tools.

- Strong analytical, stakeholder management, verbal, and written communication skills.

- Excellent collaboration and cross-functional partnering ability.