About the Company We are a fast-growing NBFC focused on empowering businesses and entrepreneurs through tailored financing solutions, including business loans, MSME loans, secured loans, and loan against property (LAP). As a startup, we are building agile processes and tech-driven operations to scale rapidly while ensuring compliance and customer satisfaction. Role Overview We are seeking a highly motivated and detail-oriented Loan Operations Manager to lead and streamline our lending operations. This role will be central to managing the end-to-end loan lifecycle, ensuring smooth disbursement, compliance with regulatory requirements, and driving operational efficiency as we scale. Key Responsibilities Loan Operations Management - Manage the end-to-end loan operations cycle (application processing, documentation, credit checks, approvals, disbursement, repayment tracking). - Ensure TAT adherence for loan disbursement across all product lines (business loans, MSME loans, secured loans, LAP). - Oversee loan documentation, verification, and compliance with RBI/ NBFC norms. - Implement process controls to minimize operational risks and errors. Process Setup & Optimization (Startup Focus) - Design and implement loan operations processes from scratch (SOPs, checklists, workflows). - Collaborate with product, credit, and tech teams to build scalable digital-first processes. - Identify opportunities to automate repetitive tasks (KYC, document management, repayment collections). - Set up and monitor MIS reports & dashboards for operational efficiency. Compliance & Risk Management - Ensure compliance with RBI, NBFC, and local lending regulations. - Implement strong KYC/AML processes to prevent fraud. - Partner with internal audit & compliance teams for periodic checks and risk assessments. - Maintain accurate and audit-ready loan operation records. Team & Vendor Management - Lead and train a loan operations team (analysts, associates, processors). - Coordinate with external vendors/partners (DSAs, collection agencies, verification agencies). - Work closely with banks, NBFC partners, and fintech platforms for co-lending and funding tie-ups. Customer Experience - Ensure a seamless loan disbursement experience for MSMEs and business customers. - Act as an escalation point for operational issues. - Drive initiatives to reduce customer complaints and TAT delays. Key Skills & Qualifications - 7-12 years of experience in loan operations (preferably with NBFCs, banks, or fintechs). - Strong knowledge of business loans, MSME loans, secured lending, and LAP operations. - Familiarity with RBI/ NBFC compliance and regulatory guidelines. - Hands-on experience with loan management systems (LMS), core banking systems, and digital lending platforms. - Strong analytical, process improvement, and problem-solving skills. - Ability to work in a fast-paced startup environment and build systems from ground zero. - Excellent communication and stakeholder management skills.

Pune

Lending Operations Manager - NBFC/Business Loans/MSME Loans/Secured Loans/LAP Segment 

Job Description for Lending Operations Manager - NBFC/Business Loans/MSME Loans/Secured Loans/LAP Segment  in Aditya Consulting in  Pune for (7-12) years of experience. Apply Now!