Lead - Supply Expansion - Electronics Segment - Retail

We're hiring for a 'Lead - Supply Expansion' role within the Retail Category team.

This role plays a critical execution function, ensuring smooth onboarding, operational readiness, and early-stage activation of supply partners. It provides the opportunity to be part of 0-1 journey of the most innovative market building initiatives.

Key Responsibilities

1. Drive Seller Onboarding:

- Drive end-to-end onboarding of supply partners, including documentation, catalog readiness, and system enablement.

- Build local teams to drive city-level supply density.

- Plan supply expansion by hyper location, and drive results via process excellence

- Build processes around product authentication, and anti-fraud checks

- Build deep relations with large supply partners, and be able to drive decisions with their top management

2. Manage Supply Operational Excellence:

- Drive supply partners' preparedness for go-live, ensuring right attributes available for buyer conversion including pricing and catalogue completeness

- Supply partners' training around order acceptance and process compliance.

- Identify recurring onboarding friction points and recommend process improvements to workflows and tools.

- Monitor early performance indicators such as listings live, order readiness, and initial transactions.

- Support operations and technology teams to enable post-order operational excellence

3. Cross-functional Coordination:

- Work closely with partner applications' technology, category, and operations teams to resolve onboarding issues and unblock go-lives.

- Build relationships with outsourced partners and leadership of large priority sellers

Candidate Profile

- 7-10 years of experience in seller onboarding or marketplace supply expansion roles, with at least 3 years of on-ground/ feet-on-street experience.

- Strong execution skills with high attention to detail & ability to get things done

- Comfortable working across multiple internal teams and external partners.

- Structured problem-solver with strong follow-through

- Prior experience with electronics or consumer appliances organisations will be an added advantage.