Lead - Supply Expansion

We're hiring for a 'Lead - Supply Expansion' role within the Retail Category team at ONDC. This role plays a critical execution function, ensuring smooth onboarding, operational readiness, and early-stage activation of supply partners. It provides the opportunity to be part of 0-1 journey of the most innovative market building initiatives.

Key Responsibilities:

1. Drive Seller Onboarding:

- Drive end-to-end onboarding of supply partners, including documentation, catalog readiness, and system enablement.

- Build local teams to drive city-level supply density.

Manage Supply Operational Excellence:

- Drive supply partners' preparedness for go-live, ensuring right attributes available for buyer conversion including pricing and catalogue completeness

- Supply partners' training around order acceptance and process compliance.

- Identify recurring onboarding friction points and recommend process improvements to workflows and tools

Cross-functional Coordination:

- Work closely with partner applications' technology, category, and operations teams to resolve onboarding issues and unblock go-lives.

- Build relationships with outsourced partners and leadership of large priority sellers