Role description:
New Business Development:
- Identify and pursue new corporate accounts, particularly in the mid-to-large enterprise segment.
- Work with brokers, consultants and internal sales teams on new business opportunities.
- Participate in RFP/RFQ processes and corporate presentations.
- Coordinate with underwriting and product teams to prepare competitive proposals.
- Achieve assigned premium/revenue targets.
Corporate Account Management:
- Manage a portfolio of large and strategic corporate accounts.
- Act as the single point of contact for corporate clients and their HR/Benefits/Finance teams.
- Build strong, long-term relationships with key decision-makers.
- Understand client business needs and employee health-benefit requirements.
Client Retention & Renewal:
- Own the renewal cycle for existing corporate health insurance accounts.
- Review claims experience, utilisation, loss ratios and service performance with clients.
- Work with underwriting/actuarial teams to develop renewal strategies and pricing.
- Negotiate renewal terms while balancing client expectations and company profitability.
- Drive high retention of key accounts.
Claims & Service Management:
- Monitor claims servicing and TAT for key accounts.
- Resolve escalated claims/service issues by coordinating with claims and operations teams.
- Analyse recurring client complaints and drive corrective action.
- Ensure smooth employee onboarding, policy issuance, endorsements and claim support.
Data & Portfolio Analytics:
- Track account-level premium, claims ratio, utilisation, profitability and renewal probability.
- Prepare account reviews and management reports.
Internal Stakeholder Coordination:
- Interested candidate can share cv
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