Lead/Senior Merchandiser - Handicraft/Textile/Rug & Carpets Industry

Role : Lead / Senior Merchandiser - Handicraft / Textile / Rug & Carpets

Location : Jaipur

Job Summary:

We are looking for an experienced and self-driven Lead/Senior Merchandiser with 8-10 years of proven expertise in the home textile or carpet industry. The ideal candidate will take complete ownership of the buyer account-from initial inquiry to final shipment-ensuring smooth coordination between design, production, and quality control teams. This role requires strategic thinking, strong communication skills, and a proactive approach to client servicing.

Key Responsibilities:

- Act as the primary point of contact for international buyers, ensuring seamless communication and prompt responses.

- Manage the complete order lifecycle-from development, sampling, approvals, and production follow-up to shipment.

- Interpret and communicate buyer requirements accurately to internal teams (design, production, QC).

- Oversee time and action calendars (T&A), ensuring all milestones are met and timelines are strictly followed.

- Ensure all buyer specifications related to quality, packaging, testing, and compliance are adhered to.

- Maintain updated trackers for sampling, orders, shipment schedules, and payment follow-ups.

- Lead a small team (if applicable), providing guidance and mentorship to junior merchandisers.

- Stay updated with market trends, buyer preferences, and contribute to product development ideas accordingly.

- Work closely with the documentation and logistics team to ensure timely and accurate dispatches.

Education Qualification / Work Experience & Skills :

- Bachelor's/Master's degree in Textile Design, Fashion, or related discipline with 8-15 years of relevant experience in merchandising-preferably in carpets, rugs, or home textiles or textile.

- Strong command over international buyer communication and handling high-volume accounts.

- In-depth understanding of production processes, export procedures, and quality requirements.

- Excellent time management, planning, and organizational skills.

- Strong problem-solving and decision-making abilities under pressure.

- Proficient in MS Office, Excel.

- Leadership experience or team-handling capabilities.

- Hands-on experience with overseas client visits, trade shows, or exhibitions.

- A keen eye for design and product detailing.