
Description:
- As a member of the Revenue/Sales Operations team, you will ensure maximum effectiveness of sales incentive programs in support of company strategic objectives and revenue growth.
- This role is responsible for the design and execution of our sales compensation, incentive and rewards programs for multiple teams and sales channels across the sales/revenue business(es).
- This role will partner with sales leadership, finance and HR to own plan designs and modifications as well as spot incentives to motivate sales teams against changing objectives and priorities.
- These may include sales contests, awards programs, SPIFFS, kicker rates, MBOs, stretch targets, etc.
- You must be experienced at analyzing opportunities, issues, leveraging data and applying strong analytics to deliver practical, effective solutions.
- Partner with Sales Leadership to design, develop and implement simple, effective, motivating sales incentive compensation programs for multiple teams operating across different revenue channels
- Collaborate with Human Resources/Total Rewards to ensure sales compensation plans are in alignment with company compensation strategy and within company guidelines and industry benchmarks
- Act as primary Sales partner with Finance Leadership to continuously analyze the financial impact of sales incentive programs in addition to supporting accounting and calculation process
- Implement and maintain rigorous audit processes to ensure data integrity in Salesforce.com
- Manage the Incentive Compensation Management (ICM) system, including the adjustments needed as compensation plans and roles/hierarchies change
- Build incentive compensation dashboards and reports in the ICM system, providing Sales Leadership with real-time visibility into compensation plan performance and effectiveness
- Develop and maintain key Sales Performance KPIs and own overall seller productivity framework and execution
- Develop and deliver sales compensation training and communication for Sales Leaders and commission-based employees
- Project manage quarterly (or monthly) cross-functional commissions administration process and ensure the accuracy and timeliness of calculations and payouts
- Serve as a point of contact for employees, managers and sales leaders to address questions regarding compensation plans, perform research as needed to resolve issues and develop appropriate solutions to resolve exception payment requirements.
- Develop all documentation (i.e. individual compensation plans and presentation decks) required for presenting plans to Sales and Senior Management Teams
What is expected from you?:
- Experience implementing and administering incentive compensation management systems in a hyper-growth environment
- Change management expertise
- Demonstrated ability to work collaboratively with multiple functions and gain alignment across the organization
- Experience in automation at scale across cross-functional departments
- Ability to develop, improve and lead cross-functional processes
- Analytical and innovative problem solver possessing strong interpersonal, multi-tasking, organizational and project planning skills
- Ability to deal with complex problems and present recommendations in a clear, concise format
- Experience presenting to senior/C-level executives
- Excellent verbal and written communication skills
- Track record of high performance and results oriented
- Excellent strategic and tactical planning skills
- Experience with Salesforce.com
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