Job Summary:
We are seeking a dynamic and results-driven BPO Sales Manager to lead our business development efforts. The ideal candidate will have strong experience in selling BPO (Business Process Outsourcing) services across multiple verticals (e.g., BFSI, healthcare, retail, telecom, etc.), both domestically and internationally. You will be responsible for driving revenue growth, building and managing a sales pipeline, and nurturing client relationships.
Key Responsibilities:
- Develop and execute strategic plans to achieve sales targets and expand the customer base.
- Identify and pursue new business opportunities in domestic and/or international markets.
- Generate leads, qualify prospects, and close high-value deals for BPO services.
- Manage the end-to-end sales cycle, including proposal creation, RFP/RFI responses, client presentations, and contract negotiations.
- Build strong relationships with key decision-makers at the CXO level.
- Collaborate with internal stakeholders (operations, finance, legal, delivery) to ensure seamless deal closures.
- Monitor market trends, competition, and customer feedback to adapt strategies accordingly.
- Maintain accurate sales forecasts and pipeline reports using CRM tools.
- Lead, mentor, and grow a high-performing sales team (if applicable).
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