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- Manage and mentor the Academic Counselors team while leading B2C sales operations.
- Build and maintain an open-communication environment across the sales function.
- Set, track, and monitor inside sales targets and assist the team in achieving them.
- Identify, suggest, and implement improvements across the sales process.
- Collect day-end, week-end, and month-end performance updates from the Academic Counselors Team.
- Submit weekly and monthly inside-sales reports and recommend data-driven improvements.
- Research and discover new methods to enhance customer engagement and expand the customer base.
- Equip the sales team with tools, scripts, and relevant resources to improve prospect interactions.
- Conduct assessments to eliminate inefficiencies and time-consuming processes.
- Oversee the activities of the Marketing Department and collaborate with them to strategize effective, sales-aligned marketing campaigns for improved lead quality and outcomes.
- Drive and monitor B2C lead generation efforts to ensure a strong and high-quality pipeline of prospective customers.
Desired Abilities and Experience:
- 3+ years of experience in B2C Sales, B2C Lead Generation, and working with cross-functional teams (Sales + Marketing) within an EdTech company.
- Strong strategic thinking, leadership, and team-management skills.
- Excellent communication and interpersonal abilities with a talent for building relationships.
- Highly self-motivated, adaptable, and capable of managing multiple responsibilities.
- Hands-on experience with CRM tools such as LeadSquared, HubSpot, etc.
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