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Health insurance

Child care facility

IndiHire Consultants Reviews by Employees

Research Analyst

Senior Recruiter

Job Description - Develop and deploy a best in class Service Quality framework to drive higher performance on key business metrics in revenue cycle management - Ensure standardization of Service Quality practices across the projects to drive measurable, repeatable and predictable operations - Manage, oversee and support Internal Staff Development, Quality Management and Organization Development - Promoting and Drive a culture of Quality Achievement and Performance Improvement throughout the Assigned Accounts - Enabling strong Data Driven Organization Model - Deployment of continuous improvement activities through Kaizen and Six Sigma Methodologies Effectively interact with Delivery Teams to maintain process adherence and help bringing improvements - Working with training, hiring and transition Teams to establish input quality requirements - Formulate and manage the development and implementation of Quality Goals. - Setting QA Compliance objectives and ensuring targets are achieved - Assessing the service delivery quality against customer requirements - Liaising with customers, auditors and internal delivery stakeholders to ensure the execution of corrective action compliance with customers specifications - Establishing standards of service for customers or clients Preferred candidate profile - Graduate in any stream is a must, Graduate in Engineering / Post Graduation in Statistics / Mathematics would be preferred - Minimum 15+ years and above experience in AR, PP, Billing OR EV/BV would be preferred which includes a minimum 12+ years of experience in quality assurance and process improvement - Six Sigma Black Belt OR Master Black Belt certification would be preferred

Hyderabad

Lead - Quality 

Job Description for Lead - Quality  in Indihire Private Limited in  Hyderabad for (15-22) years of experience. Apply Now!