Lead - Process Mining & Business Process Transformation

Lead Process Mining & Business Process Transformation

Location: Delhi

About the Organization

We are representing a leading diversified group undergoing a large-scale digital and business transformation journey. The organization is investing heavily in technology-led process excellence, with a focus on SAP S/4 HANA RISE implementation and adoption of best-in-class business process management practices. This is a high-visibility role working directly with the leadership team to shape the future of core business operations.

About the Role

As the Lead - Process Mining & BPM, you will play a pivotal role in driving enterprise-wide process transparency, harmonization, and transformation. Using SAP Signavio and related BPM tools, you will lead the end-to-end process mining lifecycle, identify inefficiencies, and design future-ready workflows aligned with ERP best practices. The role demands close collaboration with business stakeholders, IT, and system integrators, ensuring successful execution of the S/4 HANA RISE program while embedding a culture of continuous improvement (Kaizen/Lean/Six Sigma) across the organization.

Key Responsibilities

- Lead the process mining lifecycle using SAP Signavio; keep models refreshed and actionable.

- Drive process transparency, harmonization, and optimization across core functions (Finance, Procurement, Risk, etc.).

- Partner with system integrators, IT, and business leaders to align processes with S/4 HANA best practices.

- Embed continuous improvement methodologies (Kaizen, Lean, Six Sigma) into organizational culture.

- Facilitate stakeholder workshops to capture as-is and design to-be processes.

- Track and present process KPIs to leadership, ensuring business impact and value delivery.

- Build a small high-performing team to support ongoing process excellence initiatives.

Must-Haves

- 8-10 years of total experience with 6+ years in process mining/BPM.

- Hands-on experience with SAP Signavio (mandatory; exposure to tools like Celonis, ARIS, IBM Blueworks is a plus).

- Proven experience in ERP/S4 HANA transformation projects.

- Strong expertise in business process management, process design, and reengineering.

- Demonstrated ability to manage cross-functional stakeholders and system integrators.

- Exposure to Lean / Six Sigma / Kaizen methodologies; certification preferred.

- Background in consulting (Big 4) or large-scale transformation programs is highly desirable.