Pre-Sales Lead: AI Native MRO Platform

Location: Mumbai, India (Global Role) Experience: 10+ years

About the Role:

We are hiring a Pre-Sales Lead (Individual Contributor) to support the growth of our AI-Native MRO (Maintenance, Repair & Operations) solution, focused on spare parts optimization, asset criticality analysis, demand forecasting, and demand planning.

This role is ideal for a senior pre-sales professional who has hands-on experience engaging with global customers (especially US and other international regions), understands manufacturing-intensive industries, and can confidently articulate the business value of AI-driven MRO transformation.

You will work closely with Sales Leadership, Product, and Engineering teams to drive complex deal pursuits and position our solution as a strategic platform for reliability, cost optimization, and supply assurance.

Key Responsibilities:

- Act as the pre-sales subject matter expert for AI-driven MRO, spare parts management, and planning use cases.

- Partner with Sales and Executive leadership to understand customer challenges, value drivers, and operational pain points.

- Lead customer discovery workshops, solution mapping, and value articulation for global enterprise customers.

- Design and deliver high-impact presentations, demos, and solution walkthroughs tailored to Manufacturing, Oil & Gas, and CPG customers.

- Own the end-to-end pre-sales cycle, including:

1. RFPs / RFIs

2. Solution proposals

3. Proof of Concepts (PoCs)

- Translate AI concepts (forecasting, optimization, criticality models) into clear business outcomes such as inventory reduction, improved service levels, and reduced downtime.

- Collaborate closely with Product & Engineering to ensure feasibility, differentiation, and customer alignment.

- Bring industry best practices and competitive insights into sales pursuits.

- Build trusted relationships with CXOs, Supply Chain, Maintenance, Reliability, and IT leaders.

- Support pipeline reviews and continuously improve pre-sales effectiveness.

What Were Looking For:

- Candidates from SAAS EAM (Enterprise Asset Management) are preferred.

- Bachelors degree in engineering / computer science / IT (BTech / BE preferred).

- 10+ years of experience in a pre-sales or solution consulting role, preferably in Manufacturing, Mining, Oil and Gas, Chemicals and CPG.

- Proven experience working with global customers, especially US-based enterprises.

- Strong domain understanding of MRO process focused on spare parts management, asset and demand forecasting.

- Working knowledge of ERP ecosystems such as SAP, Oracle, or JD Edwards (nice to have).

- Solid grasp of AI / analytics concepts and ability to explain them in simple, business-friendly language.

- Excellent communication, storytelling, and presentation skills.

- Strong analytical mindset and problem-solving ability.

- Willingness to travel globally as required.

Why Join Us:

- Be part of a next-generation, AI-native MRO platform.

- Work on high-impact enterprise transformation programs.

- High visibility role with direct influence on revenue and product direction.

- Collaborative, fast-growing, and innovation-driven environment.

- Opportunity to shape how global enterprises manage reliability, inventory, and planning.