Role Summary:

The Lead - People Analytics & Process Excellence is responsible for developing advanced HR analytics solutions, ensuring data accuracy through governance frameworks, and driving process improvements across People & Culture (P&C). The role supports all P&C verticals with dashboards, insights, automations, and reporting to enable data-driven decision-making and enhance HR service delivery.

Key Responsibilities:

1. People Analytics & Insights

- Design, build, and maintain dashboards (Power BI) for attrition, tenure, headcount, hiring, workforce planning, attendance, and performance data.

- Conduct diagnostic and predictive analytics to identify trends, risks, and actionable insights.

- Partner with HRBPs and CoEs to provide analytics support for business decisions.

2. HR Data Governance

- Drive data quality checks across HRMS platforms (Darwinbox/Workday/SuccessFactors).

- Implement governance frameworks to ensure accuracy, consistency, and compliance in HR data.

- Collaborate with P&C teams to resolve data gaps and streamline reporting standards.

3. Process Excellence & Automation

- Identify opportunities for automation across HR workflows and implement solutions using Power Automate, Excel VBA, AI tools, and MS Teams notifications.

- Build automated trackers, self-service dashboards, and workflow alerts for critical HR activities (goal setting, onboarding, exit, compliance tasks, etc.).

- Document SOPs and streamline processes for scalability and consistency.

4. Reporting & Leadership Support

- Deliver weekly, monthly, and quarterly HR reports for leadership and global stakeholders.

- Support audits (internal & external) with data readiness, documentation, and compliance reporting.

- Partner with the HR leadership team to support People Strategy projects.

5. System & Tool Enhancements

- Evaluate new tools, AI models, and HR technology enhancements to improve HR efficiency.

- Support implementation and adoption of new analytics features or platforms.

Key Skills & Competencies

Technical:

- Power BI, Excel (advanced), SQL, Python basics (preferred)

- Power Automate, AI tools (generative AI, Microsoft Copilot, or similar)

- Experience applying AI/ML concepts to real HR problems (predictive models, text classification, automation)

HR Systems:

- Workday / SuccessFactors / Darwinbox

- Analytics

- Predictive modeling, statistical analysis, dashboarding, data storytelling

- Experience leveraging AI for insights and workflow transformation

Process Excellence:

- Process mapping, optimization, documentation

- Ability to design scalable workflows and automate repetitive HR tasks

Soft Skills:

- Stakeholder management, problem-solving, communication, agility, business acumen

Experience Required:

Distribution:

- 6-8 years of experience in HR Analytics, People Insights, HR Technology, or Process Excellence.

- Experience working with dashboards, governance frameworks, and HR transformation initiatives.

- Hands-on experience implementing AI or automation solutions within HR is highly preferred.

Key Outcomes Expected:

- Improved data accuracy and governance across P&C

- High-impact dashboards that enhance leadership visibility

- Reduced manual effort through automated and AI-driven workflows

- Strong analytics and AI support for P&C strategy and decision-making

- Adoption of next-gen analytics and AI tools across the HR ecosystem