Lead - Organizational Change Management & Digital Transformation

Organizational Change Management Digital Transformation

Overview

Responsibilities:

- Design and execute OCM strategies for large-scale IT or digital transformation initiatives.

- Co-manage or lead vendor-partnered OCM programs, ensuring alignment with internal goals and culture.

- Collaborate with project teams, business leads, and executive stakeholders globally.

- Establish KPIs and metrics to monitor change effectiveness and adoption rates.

- Act as a coach for senior leaders and executives to support change leadership.

- Create and maintain stakeholder engagement plans across multicultural and virtual teams.

- Leverage collaboration tools (Google Workspace, Microsoft 365) for efficient communication and engagement.

- Facilitate workshops, town halls, and training sessions for impacted user groups.

Required Qualifications:

- 10+ years of progressive experience in Organizational Change Management.

- Proven ability to manage or co-manage vendor-led OCM programs, especially in large-scale digital or IT transformation.

- Strong knowledge and hands-on experience with Google Workspace and/or Microsoft 365 collaboration environments.

- Experience working with global teams, across time zones and cultures.

- Solid understanding of change management methodologies (e.g., ADKAR, Kotter, Prosci, or similar).

- Excellent interpersonal, communication, facilitation, and stakeholder management skills.

- Strong project management and analytical capabilities.