Lead - Operations - Corporate Travel Management Firm

We are currently retained by a leading Corporate Travel management company to hire an Operations Lead for them who will be responsible for defining and implementing operations strategy, structure, and processes.

The role will plan, direct, coordinate, and oversee operations activities in the organization, ensuring development and implementation of efficient operations and cost-effective systems to meet current and future needs of the organization.

Key responsibilities:

- Oversee day-to-day company operations.

- Define and implement operations strategy, structure, and processes.

- Manage the quarterly and annual budgeting process and P&L responsibilities.

- Monitor performance to proactively identify efficiency issues and propose solutions.

- Maintain a working knowledge of all phases of operations.

- Coordinate support to operations throughout the business.

- Interview, hire, train, and mentor the operations management team.

- Provide regular performance updates to the senior leadership team.

To fit the bill, you must have:

- 10+ years of experience in operations or related

- Ability to set overall strategy and drive process improvement

- Analytical problem-solving skills with an impeccable attention to detail

- Team management experience

- Strong interpersonal skills with ability to collaborate and build a consensus in a high-pressure environment

- Strong business acumen with a broad understanding of fundamental business principles

- Previous P&L responsibility preferred

If you feel the above role matches your career aspirations, please share your detailed CV along with a cover note. Please ensure the key criteria are met and that you have a strong storyline for them.