Lead - Home Operations

Job Summary:

What youll do:

- Identify and onboard vendors, negotiate contracts, and manage vendor relationships to ensure timely and cost-effective completion of deals.

- Collaborate with cross-functional teams to identify opportunities for process improvement and innovation, enabling us to offer the best homes to customers

- Develop and implement strategies to optimize the buyer journey and improve customer satisfaction

- Lead the coordination of property operations, providing valuable support to buyers throughout the closing process to facilitate successful transactions.

- Build & manage a support team for the operations function.

What were looking for:

- Demonstrated ability to drive results and achieve targets.

- Detail-oriented and highly organized, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.

- Excellent communication skills, with the ability to build relationships with clients and stakeholders

- A passion for delivering exceptional customer service and exceeding client expectations.